Advance Auto Parts
About the Business
Advance Auto Parts is a leading car repair and store institution located at 6671d Backlick Road in Springfield, Virginia, United States. With a wide range of automotive parts and accessories, as well as expert technicians on hand to provide top-notch repair services, Advance Auto Parts is your one-stop shop for all your car maintenance needs. Whether you're looking to upgrade your vehicle with the latest gadgets or in need of a quick fix, you can count on Advance Auto Parts to deliver quality products and exceptional service.
Photos
Location & Phone number
6671d Backlick Rd, Springfield, VA 22150, United States
Hours open
Monday:
7:30 AM - 9:00 PM
Tuesday:
7:30 AM - 9:00 PM
Wednesday:
7:30 AM - 9:00 PM
Thursday:
7:30 AM - 9:00 PM
Friday:
7:30 AM - 9:00 PM
Saturday:
7:30 AM - 9:00 PM
Sunday:
9:00 AM - 8:00 PM
Reviews
"It was a true pleasure to work with Jon today. He helped me find the correct part and helped me order it. He went above and beyond, even calling the other store to ensure they had the part. Fantastic service!"
"Worst customer experience ever! The manager was not helpful what's so ever! They gave us a defective oil filter causing me to loose most of the oil in my car. Do not waist you time coming here and go to another auto parts store."
"You are better off if you just keep one associate to run this location! No need to keep whole team who doesn’t know anything about parts and lazy! You have to beg consultant to look for specific part! All they do is just to look in computer and if they don’t see it, they are not even bothered to check the back shelves which are full of stuff that laying there for decades!!! Zero skills and zero knowledge! Advance auto parts is useless! Many needed parts are only available per order! You won’t find anything beside oil and windshield fluids!"
"Horrible management which declined to return the item even with original receipt and packing. They even couldn’t show the policy states that the customer can’t return open items. Finally they did it after a long discussion."
"It's a shame that these employees do not open on time. They are supposed to open at 7:30AM. It's 7:50AM. I have waited 25 minutes. I really needed to get parts before I get to work. Wasted my time. Hopefully they learn some professionalism in the future and realize that opening on time or minutes early it's part of it."
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