Tropical Smoothie Cafe

"Food and smoothies are always on point. The front staff can sometimes be overwhelmed and it takes time to get your food. They've raised prices recently. 2024 Update - this location now charges for side dishes which used to come with the dish. Otherwise still the most consistent location for food quality. 2023 Update (there's a coupon on the receipt now which really helps with the price point) Service has been consistent and the food flies out of the kitchen. On average my wait time is less than 5m."

"Nothing tropical about it. All frozen ingredients for their smoothies and that thing came out disgusting. If you’re looking for a real and fresh smoothie this is definitely NOT the place"

"I ran over here right before they closed because I had a craving for their Jetty Punch smoothie. I've actually treated myself several times this summer to this drink in particular. I was not close to the regular location that I go to but I searched this place out and it was only about fifteen minutes away from where I was. The friendly employee behind the counter took my order and had my smoothie ready in less than five minutes. Blueberry Bliss is another smoothie that has made me a regular customer! A friend of mine told me that their Mango Magic is their favorite and I'm going to have to try that one the next time I come here!"

"Everything I've had from this location has been delicious. Both the banana chia smoothie and the avocolado hit the spot. The flatbread sandwiches were also very yummy and surprisingly filling. And last but not least the employees are A+. So friendly and welcoming. Highly recommend!!"

"I found a bug in my salad and had to go back to switch the food. The cashier was nice and replaced my food. I was followed up from my complaint with a call from the franchise owner and their customer support separately. The owner called and was nice and gave a refund although sounded reluctant after I told him I had gotten it remade. The customer support however asked for an address to send a coupon and after confirming sending the coupon, she heard I got a refund and replaced order, she texted me saying she is not going to send the coupon as I have already been serviced. This is just poor customer service and for the hassle of having to go back to get the food remade and looking at a bug in my food, a coupon and refund sounds adequate. After sending a complaint that I was going to send in a complaint, she was going to send me the coupon again. I have never had any retail, restaurant, fast food chain, or anywhere offer a coupon and then take it back. I would assume they would want to give good customer service for people to return not just for the sake of replacing an order."