AutoZone Auto Parts

"Commercials in this store is a mess. I bought few parts thru the commercial place while I got the wrong parts I decided to return one of them as it was the wrong fit. The guy have refused to return it for me because he said it was used and he can exchange it for me. After 3 days the parts still didn't come one week and still not there when I decided to tell him either my part or my money back. The team member there actually insulted me and started harassing me. Stating that I'm using the account that is not mine while they are the one giving that account complete auto to anyone around there so they can increase their sales. Until today's date I still didn't got my part not my money back. The guy who served me is an albino with glasses very very nasty attitude. I have nothing to do with this auto zone anymore as advanced auto parts cross the street still a very very good alternative with a better customer service orientation."

"Hey auto zone. I'm confused. Do you all still help the customers retrieve items like oil filter and oil when they buy the special? Because if so I need yall Nlneed to say that. Wasting my time going back and forth trying to get some items for an oil change. Whoever is managing these bunch of clowns needs more training!!!"

"This place is a disaster. The Commercial department is even worse. Starting with customer service this location is catastrophic. I was served by this guy named Denny he is very rude and unprofessional. While trying to return a part he was very upset that I returned it and keep commenting about it. Even though I'm a regular customer who spends thousands monthly basis in this location. I hope higher management takes care of this as they need to find better team members with a more polite customer service aspect. But Denny's is hurting auto zones reputation."

"This place is the worst autozone I have been to. They have a female with glasses working there that has given attitude to me multiple times making it seem like she’s annoyed at me asking for parts. Sometimes there is plenty of staff working to help out customers but some days there’s only 3 people running the store with lots of customers in the store. How’s this even possible. Parts are never in stock, online orders are never ready for pickup and rarely come in on time and when you ask for an answer they respond “I don’t know what to tell you” Looks bad on the store manager. Sales tags are still up even know they are expired. I once left a battery to charge they took it in and told me to come back the next day, I come back 2 days later and the battery is apparently lost. learn how to run the store."

"this place had every thing i needed under one roof and were the only place to aid me in time of emergency. thank you! great service is hard to find if you can find it at all. 1000% recommend this auto parts store location!"