Advance Auto Parts

"I went to buy a new battery and the manager was very dismissive and clearly annoyed at everything. As their sign says they offer to install the new batteries free of charge, but the manager could not be bothered to do so. I asked him why? He responded that it was to late to do it, it was 6:45pm to be exact, this is not the first time that I’m experiencing bad customer service by the manager, he is so rude and out of education, he must be replaced with a better manager, he’s actually affecting you guys on sales and others customers experience, if I came back to this location and I see him I just walk away and go to a different business like Napa, or autozone etc There are a lot of bad comments about him, why are you guy ignoring us?"

"They had exactly what I was looking for at a fair price, plenty of free parking and the staff are really nice and helpful. It’s also a UPS drop off location"

"Zero stars given Techron high mileage on sale buy one get one free. Only one in stock. Regular variety also buy one get one free. Cashier would allow me to get the high mileage and the regular even though they are both part of the sale. Totally inflexible and entitled behavior. Not the way to treat customers and go above and beyond. Also looked very disinterested in his job. All reviews about this store are correct. Went to the one off of rt 50 and they were more than helpful. The BOGO sale is clearly in the ad for Techron as cross promotional as they kindly pointed out. Advise to go to the Low man's plaza store instead!"

"The manager should be fired asap, he is very rude to customers, doesn’t speak politely nor give proper customer service, i just went to return the item and didn’t had the receipt, i had my credit card transaction asked the manager if he can help, but he seems very rude and trying to teach me some kind of company policy, when asked for customer care number he wasn’t ready to give, after repeatedly asking i got the number, immediately called customer service they helped me and even told that manager could have find the transaction on the system easily. I see there are lot of negative reviews on the manger which now make sence, as he behaves very bad way to customers.I request the corporate to fire the manager asap!!!!"

"I went to this location for the first time this morning after 11am. There were 3 customers including me waiting but only two employees were working. The manager was outside assisting customers while the other was at the register. I needed assistance because my brake light was cutting on. After asking the person behind the register for recommendations, he gave me an OBD scanner to detect a code. I guess he could not help because the line started to grow. I had to watch videos just to figure out how to use it. After trying to figure it out, I gave in and decided to give the scanner back. In the meantime, the manager and a customer got into an argument because they were waiting for a long time. THEY NEED MORE EMPLOYEES. This was not a good experience and I will not visit this location again."