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Advance Auto Parts
5622b Ox Road, Fairfax Station, Virginia, United States
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About the Advance Auto Parts
Advance Auto Parts is a leading car repair and store institution located at 5622b Ox Road in Fairfax Station, Virginia, United States. With a wide range of automotive products and services, Advance Auto Parts is your one-stop shop for all your car maintenance needs. Whether you're looking for replacement parts, accessories, or expert advice, our knowledgeable staff is here to help. Visit us today and experience top-notch service and quality products for your vehicle.
Photos of Advance Auto Parts
5622b Ox Rd, Fairfax Station, VA 22039, United States
Opening hours of Advance Auto Parts
Monday:
07:30 - 21:00
Tuesday:
07:30 - 21:00
Wednesday:
07:30 - 21:00
Thursday:
07:30 - 21:00
Friday:
07:30 - 21:00
Saturday:
07:30 - 21:00
Sunday:
08:30 - 20:30
Reviews of Advance Auto Parts
"Had my battery tested and replaced quickly. Steven was very helpful and professional."
"I went there today for spark plugs. In the store they were $2 more expensive for each than online at Advance’s website. I was told I could order online and wait 15-20 minutes to pick up the plugs. Mind you, the spark plugs were already in the clerks hands."
"Who cares about greetings? Do people around here need someone to hold their hands throughout the store too? Double the price for generic body filler versus brand name (Bondo). That's not cool."
"I was very disappointed with my visit here. I walked in with no greeting. Ok whatever that is what it is. My issue with this place was I was clearly struggling with finding something. I was coming to the counter several times asking questions & not once did the guy offer to help. I apparently kept interrupting his time on his phone, along with the women who I assumed was him manager who also was on her phone as well. She also mention she wasn’t on the clock to another customer. Both were at the front counter. The only person helping customers was an older gentleman who helped me a time before & he was lovely. I also needed a part looked up, told the guy behind the counter exactly what I needed, looked up the part & quoted me a price in the $80s when the part should have been like $9. Went online and gave him the part # myself & finally got the correct part. Really unacceptable if you ask me. I will never go back to this place & from the amount of people in this store kinda makes sense. Employees don’t care about the customers and are there just to collect their paychecks and go home."
"3 stars due to not being greeted as we entered the store, we proceeded to locate a item on our own. The end of the experience was fine, I look forward to seeing great customer service from this location in the future. I've visited other locations in springfield,va and I've always been greeted and asked if I needed help."
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