Dunkin'

"Hey there, this is my most frequented Dunkin! You still get 5 stars. Today I ordered a hot coffee and a bagel. The bagel was ready by the time I got to the window and I had to wait a good 5 minutes for my hot coffee. I honked my horn and said I don’t get what’s taking so long and Justina yelled from behind the employee at the window saying because we have a bunch of mobile orders and this box thing. Idk why she felt the need to answer when I was speaking directly to an employee at the window. We all have places to be and me a baby in the car crying. Justina you work at a coffee shop, if you cant handle a rush just say that. Great job to the employees dealing with that energy."

"Most of the employees and the manager are God awful. Adults behaving like children. They cant seem to scedual people appropriately. How does day shift have 4 to 5 people? Yet they can't get orders right. Then the evening shift only ever has two teenage boys and they are the nicest people ever. Although it's only ever one of them doing any work while the other is on his phone. Maybe the owner should come in and fix this instead of relying on managers that don't even want to be there and don't know how to do the job. She can't even train anybody appropriately to make the drinks the right way. I don't even think she knows how to make the drinks the right way."

"I wish I could give zero stars ⭐️!! Goodness gracious!! Why is everyone so RUDE???? Get to the window, the older lady at the window, didn't say "HI" nor what my total was. Then couldn't even say "you're welcome, have a good day" after I said ",thank you" from receiving my drinks. DO BETTER!! YOUR CUSTOMER SERVICE IS TERRIBLE."

"Place is horrible. The service was disgusting. I was waiting behind a gentlemen and he was taken care of. The toothless lady left and did not take my order. A different lady then came and took my order. And please work on your sizes of coffee. Why does the medium size coffee look like a small. I promise I will never enter this establishment again."

"The bathroom was gross. I know nobody wants to be the one stuck on bathroom duty all the time. They should definitely rotate the employees on bathroom duty and do it more often. If they can't keep the bathroom clean it makes me wonder how the area they prepare food is."