Vesta, Inc. 20410 Observation Drive, Germantown, MD 20876

"No they do not know what they are doing! Zero stars! Nabie Alimatu is unprofessional and bias I ever encounter in the medical field and Juliana Patman needs more training for real."

"Its a dumpster fire. And red flag city. 1) All of the information on their website is wrong. 2) The people who pick up the phone give you incorrect information, the rare times they do pick up the phone. 3) Their web forms do not work so you cannot get service and they do not do intake on the phone or in person. 4) They claim you can do intake in person but the doors are closed and locked when you get there. 5) The hours of operation change day by day and if you call the person who picks up gets rid of you as fast as they can by giving you the wrong information. Providing no information. Or communicating so curtly and poorly that you wouldn't know that they were until you show up and the doors are locked. 6) To avoid doing work they don't update their website, help people with real information and scheduling, severely limit the ability to ask for services. All in all, if you are desperate for help, don't expect competent caring services and just get the forms you need signed. Therapy, psychiatry and these mental health corporations are breeding grounds for dysfunction but you can be practical and get documents you need. Vesta is worse than Family Services because you can't even get bad help much less accurate information such as hours of operations. The most basic common sense things go completely over their heads at Vesta."

"Good to know I’m not alone about the unprofessional secretarial work. I dread making appointments on the monthly basis at the point where I’ve enlisted a seasoned person to schedule appointments for me smh"

"Lady on the phone is very mean and disrespectful. I wasn’t able to reach anyone on the phone except for her on the “main line” and she rudely told me “how is anyone supposed to talk to you if you don’t leave a voicemail?” I contacted them because I need to speak with someone, not to be talked to like I’m a child. I Wasn’t able to get any type of appointment and they wouldn’t accommodate a time with me which is any day before 11am which I didn’t think was an issue. Via email, no one answered my questions and kept telling me I have to check in mon- thurs 1-3pm which had a waiting list and I work during those hours. Don’t waste your time"

"I was with Vesta for four years when Dr Figueroa was my psychiatrist. When he left I started seeing nurse practitioner Alimatu. She has an extremely low knowledge about medication. She also for the first year of me getting my medication’s from her didn’t say anything when I was addressing her as doctor Alimtau. I had to be told by the staff that she was not in fact a doctor and I was extremely shocked that for an entire year she never corrected me once. In my eyes that’s fraud. She did not work her tail off to become a doctor and get a PhD. I don’t even know how she was even allowed to become a nurse practitioner. I am surprised she has not severely hurt any of her patients yet. She attempted to take me off all of my medication‘s, some of which were habit forming, and put me on Seroquel. Taking me off of my medications without tapering could have caused severe withdrawal and would’ve left me in the hospital most likely with seizures. It just goes to show that ALIMATU neither cares NOR has the knowledge to be a doctor or a nurse practitioner. She will scream at you if you try to explain the situation and how you’re feeling to her. The only feelings you are allowed to have are the ones where she tells you how you have to feel. She doesn’t listen to any concerns and only cares about a paycheck. She is lazy, rude and absolutely unethical."