Tires Plus 4632 Mine Road, Fredericksburg, VA 22408

"Tested battery and found out needing replacement. also Dan goes out of his way to make sure his customer is truly happy. I will not take my wife's, daughters, and even myself our vehicles anywhere else but Tires/Plus. I have been coming here since the store was White Tires and changed over to Tires Plus by a guy named Gary, now Dan that was under Gary. Best in the business!"

"Professional, Courteous, and Military Friendly. The waiting area was very clean and spacious. The location is very convenient."

"The staff are all down to earth and as honest as they can be. They recommend but don’t try to use scare tactics to get customers to get services done. I’ve been in the auto industry for 30 years so as a female I had to get a tougher skin and have taught myself more than the average female however I’ve heard the workers with other customers and they all treat any race or gender the same. Very respectable and shows the outstanding character of your employees. I won’t take my car anywhere else."

"So I have been going here for almost a year now, never have I experienced the amount of rudeness and attitude I did this last week. I contact my mechanic who works there and he told me I could come in and it should be fine. I arrive and see this older women with gray hair who I never have seen before she first asked me “do I have a appointment” I said “no” granted I never had to make a appointment unless my mechanic tells me otherwise and I have never been given attitude for even walking in. I informed her my mechanic knows I’m coming and under her breath she says “he has to stop doing that” extremely in a rude matter and rolls her eyes and smacks her mouse and then tells me he has three cars ahead of you like if she expects me to walk out and not wait and I said okay that’s fine and then she lets out a big sign like I was a HUGE bother mind you I arrive at 2:30pm and they close at 7pm. The whole time she has an attitude like Im inconvenience to her for walking in when she’s not the one even working on my car! My mechanic comes out informs me about the wait I said that’s fine I’m not in a hurry being polite and then she interrupts and says “how are you going to get things finish by 7pm cause I don’t want to be here past 7pm” this is extremely rude like your saying this in front of a client! I would never say this to a client who is paying for their service and be this extremely rude especially being front desk. Throughout the whole thing I was extremely polite despite her attitude. Personally I would say she’s not front desk material based on her attitude and like I said this was my first encounter with ever. I just know I don’t ever want to go when she’s there at this point. Management really needs to speak to her about her tone and approach especially if she’s going to continue being front desk for them because she was just extremely rude."

"I was coming to this location for years and then when management changed everything went down hill. Gary was a awesome and honest manager who I truly trusted taking care of my cars. When he left this location my car started receiving the worse treatment ever. I had all kind of things happen to my car and the worse was when one mechanic worked on my car and couldn't put back together what they took off and then when I finally got it and took it home, I had to call them because the coolant busted loose and I had to call a tow truck to come get it, they did pay for that. Then after a few months I had a so called alignment done because I had previously purchased the 1 year package and they did a work order, but less than a month, look below..they lied, bad alignment ripped my tires.... Now that I found Gary again my cars will never return to this location...."