Tires Plus

"What a colossal waste of time to fill out an online form, stating what services you’d like to have, come in, and have to reiterate that when checking in ,only to receive your invoice and notice services that were not completed. Since they email you the invoice now it’s up to you to check and see what services were actually done. No one took the time To go over my services and recap my visit. On top of that, once I pointed it out I was told to have a seat and they’ll pull my car up next only to be told about 20 minutes later that they won’t be able to complete that service today. Extremely disappointed! Not the best use of my time."

"Due to the negligence and sloven work ethic of the technician, I had a terrible visit. The technician did not secure the skid plate underneath the oil pan completely. As MY SON was driving home, the skid plate suddenly came loose as he was in front of a 50 passenger bus and started to bounce off of the ground and make sparks, forcing him to quickly dive off the road and almost crash. Fortunately for everyone involved, enough of the skid plate remained connected to the car to allow the car to return to the shop. When I got to the shop, what I came to find out was the manager was not concerned with the fault of one of his technicians and with no one else who needed help and only one other car in the shop. He remained at the computer for minutes after typing something that he deemed more important than the safety of a customer. They never stated if there was any damage as a result of their negligence and I was poorly compensated with a free oil change for the next visit. I want a refund."

"I was very displeased with the service I got today. I had called in to let y'all know the problem of my vehicle which was the tire passenger side rear a nail in it couldn't get it out had my car for almost two and a half hours and you still needed my permission to remove the tire and then calls me my car is ready. I get there and it's a whole different ball game. I'm very very angry and disappointed that this place once again have not taken care of my situation dealing with this car issue. You got to do better than this and today was the worst and always have to send me somewhere else to do something that you all should be able to do and if not you need to hire people who's equipped to fix your car especially a tire. I have been to this place plenty of times and got poor service lately."

"My initial experience was pleasant. The service associate and the auto technician were very friendly and I was in and out in no time, (with a scheduled appointment). The cost was very reasonable and much less than the dealership quote for parts and labor."

"Zobia is great! 5 starts isn't enough. She was knowledgeable and helpful, and had a great attitude even though it was super early in the morning. She was very welcoming and didn't get annoyed when I didn't know my tire size and had a bunch of questions. She deserves a raise! When/if I need tires I'll be back to this location."