NTB-National Tire & Battery 1340 West Patrick Street, Frederick, MD 21703

"Thank the lord for the crew at ntb. I was facing a tire that was consistently losing air and the technician there( I can’t remember his name) was awesome and showed me a screw that had hidden itself In the tire. I will continue to use Ntb for my future problems."

"Came into figure out why tire keeps losing air. Bobby was the mechanic who handled my issue. He was very knowledgeable and told me about tires and what to look out for. He was very communicative and responsive. The front desk, Jessica was very courteous and helpful. Overall great experience with location. I'm a prior customer and have had my tires purchased here since 2019."

"I've been going to this NTB location for things like alignments, tire mounting, and balancing, but this place will not longer get my business after today's experience. I went to get my tire balance checked (which they advertise is free on their website) and rebalanced if necessary. They charged me $25/tire (which I thought was a bit pricy but I gave an ok). Paid $106 with tax to balance all 4. I was running late for work so I didn't check right after but I realized that they never rebalanced the wheels (still have old weights from when the tires were installed) and still charged me. They could have simply told me that the wheels don't need rebalancing and the vibration I was noticing could be because of something else. I do not recommend this shop."

"I came as a walk in to see the price on fixing my dodge journey. Hesitant due to the amount it would cost to fix my car, Jessica and the team here in Frederick Md was very complimentary and took time to answer my concerns and question, especially about the cost. They were willing to work with me for the price to fix my car and I am very happy with the service and happy in how they took time to give peace of mind for how much it would cost to fix my car. Thank you Jessica and NTB team!"

"On 9/23, the tire warning turned from yellowish-green to bright orange. I was in Frederick, on my way to Chambersburg. I stopped at NTB to get the tires checked, in case I had to replace the front- right tire. Everyone was so helpful, starting with the female who first looked at the tire, to the guy in the shop, who checked the air pressure. No one judged me, instead they were approachable, patient and provided great customer service. Being an hour + away from home, was stressful enough, but I felt right at home with the NTB team. My front right tire was low in air, I was told. I left the shop feeling better about driving, in the rain to my destination, but also renewed with gratitude for meeting this kind team. I definitely recommend this shop."