Diamonds Direct Rockville

"I came to diamond Direct and Linda Foy has been an absolute joy. She walked me through everything and has been so helpful and supportive. 100% highly recommend."

"I recently had the pleasure of visiting Diamonds Direct in Rockville, and I must say that my experience surpassed all expectations. From the moment I walked in, I was greeted with unparalleled hospitality and expertise. Bryan, the general manager, went above and beyond to educate me about diamonds, providing a wealth of knowledge in a short amount of time. Despite my initial visit being focused on acquiring a Rolex, Bryan's dedication and attentiveness led to him locating the exact timepiece I desired, which was swiftly made available in-store within a matter of days. Samantha, the receptionist, exuded warmth and hospitality, offering me a beverage and ensuring that my visit began on a positive note. Furthermore, the store's security personnel which I believe is an off-duty police officer by the name of Chris, impressed me with his extensive knowledge of Rolex watches, adding an extra layer of confidence to my shopping experience. His commitment to customer safety was evident when he escorted me to my vehicle after I made my purchase, a gesture that did not go unnoticed. The exceptional service and quality of the products at Diamonds Direct didn't just impress me, but also left a lasting impact on my girlfriend. Following the purchase of my Rolex, my girlfriend and I returned to the store, and now she, too, is captivated by the allure of Rolex watches and is considering an engagement ring from the store. In conclusion, Diamonds Direct in Rockville has undoubtedly earned my trust and loyalty as my go-to jeweler. The professionalism, knowledge, and genuine care exhibited by the staff, coupled with an impressive selection of fine jewelry and timepieces, have cemented Diamonds Direct as a true gem in the world of luxury shopping. I wholeheartedly recommend this establishment to anyone in search of top-tier service and exquisite jewelry."

"My wife and I went in to get our rings cleaned and look around at some possible necklaces for my mom. Samantha greeted us and was so sweet, and Linda was so helpful! Wonderful customer service. Highly recommend shopping at this location!"

"Very attentive as soon as I walked in the door the customer service was stellar. My Sales person Zac was patient with me showing me so many options for a perfect Christmas gift. Even with my limited budget I was able to find that one special gift."

"I gave 4 stars to make sure my review did not end up on the chopping block of the review bell curve. However, my experience with Raj was amazing during my search for the perfect engagement ring. Raj was professional, personable, and made me feel he had a shared investment in the importance of finding the right diamonds and setting. I now consider Raj a valued friend and am now working with him through Diamonds Direct to customize the perfect wedding band set with a combination of diamonds, emerald gems, and a custom band design to put it all together. I highly recommend Raj to work with you to bring your vision to life. I imagine other staff at this location share the same qualities as Raj and will provide you a customer service experience that is top tier. Thank you for considering my review as you make your decision."