Diamond Concepts

"Emma helped me and my husband buy the rings for our wedding. She patiently sat with us, helping us get exactly what we wanted! Also, it’s very clear from our interactions with them that they really care about their customer service and what they do."

"Amazing service! James and his team helped my finance I buy an engagement ring. It was an amazing experience and after shopping multiple different stores we finally discovered they had the best quality and the best price. Would highly recommend."

"Thank you so much for the amazing customer service provided today! I needed to get my son’s necklace fixed and was able to walk up, get the piece replaced (complimentary), and walk away in less than 5 minutes. Such kind and helpful jewelers!!!"

"I had an absolutely horrible experience here. I was looking for a special piece for my birthday. My husband and I were treated like we had no business shopping there. I was looking for an infinity necklace. When I tried to explain what I wanted it was as if I was asking too much. Without allowing me to finish it was suggested to me I buy the item in sterling. No I wanted platinum. Or gold. Listen to what a person wants. Don’t assume also I was made to feel as if I was doing them a favor by being there. Extremely judgmental. I’m so happy I went with another place who gave me exactly what I wanted and had outstanding customer service. Maybe you should take a lesson on how to treat people"

"Super awesome ladies of Diamond Concept helped me wrap a gift for a good cause. Love these ladies. Come get your next bling here, Ask for Emma!"