Bright Now! Dental & Orthodontics

"The doctor and nurses are always nice. But the receptionist is always rude every time I go. I am under a treatment and have been going pretty frequently the last few months; and every single time; I wait to be seen longer than I want to and get an attitude from the receptionist. I cannot wait until I’m done with my treatment so I can leave their office."

"I need to say the doctor and his assistant are extremely nice and comforting. However, I don’t think this office knows what an appointment is or why it is needed. I’m not sure about the source of the issue but I waited for over an hour when I was here first time for an exam. When I wanted to talk about this when I was leaving, they were very apologetic and I figured it was a one time thing. I booked an appointment for cleaning for the week after. I waited for 45 minutes on the dentist chair. The assistant came at some point to prepare things and said the doctor should be here shortly, but it was after 45 minutes. People shouldn’t be waiting for hours just because the service provided is more affordable compared to others; if that’s the issue causing scheduling problems. I understand some procedures might take longer then expected; but then they shouldn’t be scheduling too many people in one day. The office also needs to take further cleaning precautions; it’s not clean enough even from a random office and in my opinion, a dentist office should be immaculate. I was worried about the hygiene of the tools and other things we can’t see with naked eye. Overall, very nice staff(only reason I give 2 stars); but I wouldn’t recommend going here due to constant wait times and scheduling issues as well as hygiene concerns."

"Location was a little hard to find. It is in the business building. The staff was kind but hard to understand. They Sent me home with NO aftercare instructions.. NO advice suggestions or nothing...They did not have any Floss but told me to floss. What dentist doesnt have floss? or the proper giveaways after paying so much!?! I was highly upset. Their services were an Arm & A Leg. Just 2 fill ins & a minor cleanup was almost 1k. insurance or not thats Crazy!! Way too Much! I was highly upset. On top they will make & try to do more work than actually needed. The staff was friendly though and kind. The tools & gadgets they used seemed super outdated. I looked at this place due to google reviews but wish I went elsewhere. The job I needed done was completed but the instruments & hygeine of the tools worried me heavily. I feel they should update the office & be more clear on prices and quotes. I felt kind of stuck in regards to work that needed done. It felt like I was going to a mechanic that tries to sell you everything but the initial service. I feel robbed foreal. Deff Wouldnt recommend unless you have insurance. I am highly bothered by the price. No payment plan or nothing."

"My appointment was at 8:00 am; I show up and the door is locked; and one of the hygienists was behind me to open the door; I sit in the waiting room for 10 minutes and another one walked in to the office; I left because I don't think I will ever come back I didn't see the point of staying and filling out the paperwork and go through the dental cleaning if I an not coming back to a place being run this bad where they set up appointments at 8:00am and all the employees are coming after 8:00am. This was my first time and I decided to leave, not worth my time."

"It was my first visit and I waited in the chair for an hour before I even had someone come to “clean” my teeth. It took the X-ray technician 30 minutes to get 7 X-rays complete because she clearly didn’t know what she was doing. During the X-rays, I was hit in the face multiple times with the X-ray machine as the text made moving it, and the uncovered portions of the tooth clamps( that everyone uses) touched my mouth multiple times. My “cleaning” consisted of a 2 minute polishing and a 2 minute power drilling into my gums with a water pic that left me bloody and in pain. I’ve never had issues with my teeth and am always told how healthy my teeth and gums are, however at this visit, I was told that my bloody gums were due to my receding gums and cavities (which I’ve never had in 26 years of life) and in fact, NOT due to the hygienist impaling my gums with a metal instrument. The hygienist sprayed me multiple times with the water tools and by the time I left, my hair and the entire back of my shirt was wet. I will NEVER be returning here."