A & M Repair & Towing

"If I could give zero stars I would. The guy at the front desk was very unprofessional and rude! There were no signs displayed in the office of towing rates. I paid $400 to get my car back from being towed to A&M after an accident."

"This company towed my luxury car without my permission and caused MAJOR damage. The owner Mark Johnson refuses to take responsibility despite the damage being consistent with damage frequently caused by tow trucks. My bumper is hanging off of my new car and dragging across the ground and there are scratches on my back bumper and all he can say is, “we don’t give out insurance information. We don’t claim responsibility for damage”. I am going to the police and launching a full investigation as well as taking them to court. Save yourself the damage and do not work with this company! Update to their response: My car was not abandoned, it was in the parking garage right below my apartment and I left it in pristine condition the day before they touched it. A police report has been filed, there are cameras in the parking lot and I have photos of my car with the boot on it, a day before they touched it. The bumper is hanging off of my car, multiple pieces of my car were lying underneath it at the tow yard (I have videos). If this damage was done before they towed it, how could the pieces of my car make it back to the tow yard? Wouldn’t they have been left wherever the car was damaged at? The scratches on my bumper have yellow paint all in them, the same yellow paint used to write the tow number on my windshield. See you all in court."

"Mr. Montez was very helpful in a number of different ways. The service that I requested was for a tow, due to a flat tire. He offered to put on a spare or donut if I had one readily available (which I did not). Secondly, he offered to take me to a location other than the one that I had requested originally. Being that it was getting pretty late, he knew a place that was true 24\7 location, which was exactly what I needed. It was cold outside and he kept the cabin nice and warm during the ride. He also advised me some of the better and more cost effective options for replacing tire for my vehicle. I'm very grateful that he was able to share his knowledge and expertise. He also exuded extremely strong work ethic as well as world-class professionalism. This gentleman is truly an asset to the organization. Thanks again for saving the day!"

"This is my first time dealing with a towing company. I have heard a lot of bad things about the towing industry. But it turned out a peasant experience with A&M towing, under a stressful situation. The fees are clear. Mark at the office is honest and helpful. The driver Giovani is a very friendly hard-working guy, and he did a good job towing and delivering my vehicle."

"Staff is friendly and caring. I didn't have the right tools to get my plates off my totaled car, so they assisted with that. Mark helped me figure out how to get out of the mess I'd gotten myself into and was able to help me find a solution to deal with my car. Greatly appreciate their care and attention to customer service. Thanks Mark and team! Parking lot is a little tricky, so fair warning, but if you find yourself in a mess, they're great!"