Griffith Energy Services, Inc.

"Worst oil company ever and even worse customer service. They do not deliver oil on time, if at all. Only delivered 10 gallons and said they would come back the next day- they did not and my family was left without heat for over a week. Trying to resolve this issue with support staff was even more horrific. Absolutely do not recommend- save your time and money."

"Danilo Argueta provided great service on an emergency call. He listened to my concerns, explained what was going on with my heater, repaired it, and remained long enough to ensure the heat stayed on. Great customer service!"

"Had Griffith out today because our oil boiler and radiator system wasn’t running. Current temps in the 20s and 30s. Had a gentleman named Michael out. He was informative, professional,friendly, and diagnosed and repaired the system quickly as well as the same day (had the aquastat on his truck). 10/10, great experience. Thank you Michael!"

"Called in on Monday as I was out of oil and needed a delivery. I was told they needed to send someone to inspect my tank (free of charge) before they can deliver, I’ve never had that happen before. I was informed the tank would be inspected that afternoon and if it passes I would receive my oil delivery on Wednesday. My tank passed the inspection, the inspector tried to sell me on him giving me 15 gallons of oil and priming my boiler, but I could wait until Wednesday, so I declined. Here it is Wednesday, my house has plummeted to 47 degrees, I called this morning to know when to expect the delivery and was told I’m not on the schedule for oil. I have left messages for 2 people to call me back, neither have. Don’t let the cheaper prices fool you, this company isn’t worth dealing with and they don’t keep their word. Called another company and was put on their emergency delivery and will have oil today."

"I was a customer of Puggs Fuel for years until they were bought out by Griffith. First time they came out to service my furnace the tech never showed in the 3 hour window. He arrived an hour later and did the job. At the end he mentioned he placed some towels under my oil tank to make sure it wasn’t leaking. We’ve never had an issue with the tank nor had a tech do that proactively. Sure enough, a few weeks later we see a leak coming from the nozzle. I call Griffith and have a hard time getting in touch with anyone. Finally get through and the girl says “I’ll put a ticket in for it” and tries to hang up. No mention of when or how I’ll hear back or an expectation of when someone would come. I call another oil company, Corbin, who scheduled an appointment right away. I call back Griffith to cancel and they have no record of a ticket for me. Tell your phone reps to stop eating while on the phone. Stay far away from this company"