Mick's Plumbing & Heating 27 Howard Street, Thurmont, MD 21788

"BEWARE OF THE CHARGES! I used Mick's only because I was in a crappy situation and needed something taken care of quickly, but the $985.00 charge was outrageous. Two people here for less than 1.5 hours to snake out a blockage about 50' from the cleanout. No access problems. Cleanout easily accessible. No excavation work. Regular business hours. Nothing but a simple snake job. The employees were nice enough but the company certainly knows how to exploit a situation. The manager argued it was because the company charges flat fees regardless of the time required for a job. I could see that for jobs which require a predictable amount of time to complete (replacing a faucet or a toilet), but this was a job which should have been charged hourly regardless. If it was to be flat rate, it should have been considerably less. Even factoring in the fact that it was a two person crew, I know lawyers who charge less per hour!"

"I recently contacted Mick's to address a leaking hose bib. I was impressed with their promptness and professionalism throughout the entire process. They called to inform me that they were on their way, arrived at the scheduled time, and efficiently identified and resolved the issue. The entire experience was handled in a highly professional manner, and I was pleased with the quality of their work."

"We ( 3 households) have been using Mick's for years. They never fail to give fast quality service. I highly recommend."

"Mick's recently replaced my heat pump, and I definitely recommend them. The worked with me to get a more efficient model and installed the complete system in only a day. They were also the lowest quote that I received. And when there was an issue with the higher efficiency rebate from power company, Mick's stepped up and funded the rebate themselves. That was totally unexpected. I got great service from them, and I am very glad to have found them."

"Justin and the rest of the team at Mick's is OUTSTANDING! After thoroughly listening to my explanation of the symptoms we were seeing with our heat pump, Justin opened everything up and began looking for signs of trouble. I appreciate this approach as he is able to see the system's current standing as a whole, and not just individual components. He took the time to explain how everything works together to me, and answered every question I had about my system (something most others have answered with "it depends" or "I don't know"). He cleaned, repaired, inspected, and tested every piece of our heating system, getting it up and running again in just 2 hours. Everything looks better than the day we moved in, and it's running so much more efficiently now (you can actually feel a noticeable difference in the force and temperature of the air it's blowing). Best of all, they gave me an AMAZING deal on this labor! I can't thank them enough for keeping us warm this winter."