ITNeedsHelp 1519 West Patrick Street, Frederick, MD 21702

"With as much as we do on our computers now, nothing puts me in a panic more than when my laptop goes down! No banking, no work - I was paralyzed. I am so thankful I found ITNEEDSHelp. In a matter of minutes after bringing my computer in it was like a huge weight off my shoulders. Van and James are the Best IT Support ever. Van returned my call from my message in the evening before almost immediately after I left the message, I was in there the next day and he had it running in no time. They fixed the problem immediately and went above and beyond in checking my laptops performance and update status. Van explained to me everything he was doing, why he was doing it and what was and was not needed. He cleaned up my laptop, added more memory all at a very reasonable price. If you need any help with your small business, home office, printers, computers etc. I highly recommend this company. I cannot say enough wonderful things about them. It is such a relief to know there is such a great company as them if anything ever goes wrong with my computer again. The knowledge that they have is just mind-boggling, you can tell they have been doing this for a very long time and are excellent at what they do."

"I searched for some time to find someone who could service my equipment and provide assistance when I need it. Van at ITNeedsHelp is that person for me. I can count on him to provide quick answers for questions when I have them and schedule an appointment when service is needed."

"I reached out to Van and he was very nice and helpful. He resolved my email issue very quickly. Van was knowledgeable and reliable. I would highly recommend him."

"As a small business owner in Frederick for more than 30 years we have had our share of dealing with companies providing great service and others trying to make a quick buck. Van of ITNeeedshelp ranks among the very best of the best. We had an IT “emergency” and Van not only responded but also helped us back on line. In a follow up visit he helped us “clean” the wire clutter and organized our network, computers and CCTV cameras. Van is very knowledgeable and kind of a perfectionist to ensure things are done right Recommend Van and his company with my eyes closed."

"We recently had to replace broken hardware on a laptop. Van was knowledgeable and efficient. Once he had the part in hand, he fixed the computer within minutes. I appreciated being able to buy the part directly, and also the care instructions to keep it from breaking again. We will definitely use ITNeedsHelp for all of our future IT needs."