Claire's

"My daughters were at this store couple days before Christmas. They were getting gift for each other. They are 16 & 12. The 12 yr old was getting overwhelmed with the amount of people so her sister asked her to stand by the door so she could pay and then when she finished she could do it next. She was holding a bracelet she was going to buy and one of the persons working the floor goes up to her, snatched the bracelet from her hand and yells at her telling her she’s trying to steal and kicks her out of “HER” store (so I’m assuming this is a manager) So my daughter steps out crying. Their dad was at another store. When the girls told him what happened he was going to go in there but he didn’t want to cause a scene and that’s why I called the following day. My oldest did not realize what happened until a little later bc the lady asked her if she was her sister and she yells at her too tells her that her sister was “trying” to steal. I called the following day about this issue and I have not heard back. I spoke to Sandra and Amber about this issue and they were very nice. I hope I get a call ASAP because this was NOT Ok."

"I was so excited to get my third lobe piercing done. The lady who pierced my ear was so friendly and comforting, however she pierced them extremely unevenly. I went back the next day to see what could be done and the lady who was there told me that they did nothing wrong and the reason my piercing was crooked was because of the shape of my ear and not through any fault of their own, which was completely false considering I have two other piercings on each ear which are even. Needless to say I was extremely disappointed with the effort they made to fix something that was most definitely their error. I will be going to see a professional piercer to correct their mistakes and won’t be going back or recommending Claire’s to anyone. Very disappointed with this experience."

"This store is one of my girls favorite stores. They love the clip on earing and the plush toys as well. Also they have very friendly staff"

"Had a really great experience here on Friday night, thanks to Amber! It was just before closing, and my child wanted her ears pierced. We were really nervous how she would handle it. Amber was fantastic and kept her calm through the pain. Thank you so much! Definitely recommend Amber for first ear piercings!"

"Amber is still wonderful and helping people with excellent ear piercing. We went today and had a great experience with getting piercing and some awesome and cute jewelry and accessories. The staff were all very nice and very friendly."