CVS,

2400 Butler Pike, Plymouth Meeting, PA 19462, United States

"They deserve a zero star! Being a health care provider and no one answers the phone in pharmacy on hold over 30 minutes finally gave up. Left a message for call back no call back. Told patient they needed to pick a different pharmacy!"

"This is a beautiful new facility, BUT SEVERELY UNDERSTAFFED. Stock is low, they are shorthanded, but the staff is incredibly helpful. Almost impossible to reach a human in the Pharmacy, but when you do, they are helpful. I am sure that Sandra is keeping the pharmacy running. Get her some additional help, please."

"About two years ago they would used to be fast. Now they have become super slow. You go through the drive through and they will say “can you come through the main door cause it can take a very long time”. Literally in like 5 min my turn came through the drive through. I even went inside there was barely any people there. They are just super slow. They don’t believe in customer satisfaction cause they know patients have to come here so they give you bad service. And if you are overworked, then CVS it’s your responsibility to add more people if you are minting so much money"

"I dislike leaving negative reviews. Typically the staff at this cvs is extremely courteous and professional untill today. when i had the pleasure of dealing with Vishal. He was extremely u helpful and even hung up on me. 20mins passed by and he called and said my item would be ready for pick up. again typically Jamie and i can’t remember the other women’s name are extremely helpful and they go out of there way to provide exceptional service. Very disappointed with my service today."

"The worst pharmacy I have been to. I had a prescription called in for my sick child, I called at 3:30 and they said their systems have been down and the earliest they could have it done was 6. That’s fine, went at 6, waited 15 min before someone helped me, they said it would be 5-10 min to fill it. Waited 30 min, asked again, they said they couldn’t find it. Someone else went to look, they tried giving me two bottles of pills, this was the incorrect medicine. 10 min later they find the correct one, I hear the pharmacist tell the tech “just eyeball it” as I see the tech pouring it into another bottle. I get home, it wasn’t enough medicine for the one dose and now they’re closed. Absolutely unacceptable."