MyEyeDr. 28522 Marlboro Avenue, Easton, MD 21601

"I love coming here. all the employees here are so sweet and very helpful. I was helped by Hannah who is such a sweet young lady. She helped me pick my very first pair of glasses. I was not happy at all having to wear glasses. But she made me feel awesome and I am so glad I came here."

"My experience here was horrible. Lexi at the front desk is very racist. I will start with the fact that she told me that they accept my insurance but she said my insurance has a history of not paying them so could I pay out of pocket. I have Medicaid. I explained to Lexi that I have never had a issue in the past so I asked is there anyone else that could assist me. She then told me that she will be right back she went to the front desk then came back and said that everything is fine. Next my son asked her if he could make a appointment she said could you have a seat and as soon as she finishes up with me she will assist him well 30 minutes went by and she never called my son up to the front desk. I went up to the desk and reminded her that he was still waiting. She said that it looked like we were having a good conversation and she did not want to disturb which makes absolutely no since. I seen her assist several Caucasian people while my son was still waiting. Last but definitely not least when I paid the balance on my bill she charged my card double and when I called and informed her of this she charged it one more time and then said that I have to wait 3 to 4 business days for a refund so please if you are Black make sure you mentally prepare yourself for encountering these type of people in life. I will definitely be reaching out to Mark Hasting who is the Chief Officer of this company. On Oct 31 I responded to the link sent to me from my eye doctor under patient relations."

"I was almost going to cancel my appointment after I read the reviews. I'm glad I didn't. I had the best experience. There was a woman there covering the desk from Seaford, DE. She was amazing. She helped me pick the perfect glasses. I'm so thankful for her as I can never find the perfect glasses for my face shape. My glasses were done a week before I expected which was another plus. Overall great experience."

"No one Answers The Phone. Like come on…. You have to do better it’s happened every time I call bad for business. Why have establishment if you’re not going to answer when I need to make appointment or reschedule & I will not be returning to this eye dr. I tried to reschedule online and over the phone. Called multiple times in a hour no response but so quick to call me about my appointment & insurance but don’t answer the phone when called different days. I’m Done & I Know I better Not Be Bill for a No Call Or Show fee about appointment be I tried to reschedule over the multiple times in one hour before my appointment No Answer. It Just ridiculous."