JW Home Improvement 849 Quince Orchard Boulevard, Gaithersburg, MD 20878

"Mr. Fernando Aguilar arrived on time. Discussed with me first about the drywall repair project. He did a great job. The edges were aligned nicely and the connections were seamless. The fixed drywall was smooth and uniformly painted. It was hard to tell where it was fixed. He also painted the other two side walls, so the whole area looked new.. It is also worthy of mentioning that Your reception representative was a gracious person and Josh Metz quickly accommodated my request for estimation during the severe snow storm. I could not believe that the project was not delayed due to the snow and completed as planned. thank you JW Home improvement!"

"From the estimate through the completion of the work, everyone at JW Home Improvement was professional and competent. They completed the work in the promised time and did an excellent job! Thomas and William were amazing! I would reccomend JW Home Improvement"

"JW started off doing smaller projects for me and they were great. However, when I got a larger and more expensive project, it wasn’t worth what I paid. The work was guaranteed. Even the guarantee work wasn’t done to my satisfaction. So for the remainder of my projects, I will have to sort some other, home improvement company. I learned a valuable lesson and would do things differently the next project. In addition, no one from the company ever called to see if you were satisfied with the work they did. They need a checklist and provide that to the customer to fill out and send back. You can’t improve what you don’t know., if you want, repeat customers, you have to take care of the ones that you have they will come back and they will recommend others. How would no longer do either, I do wish you well."

"I was very impressed with the attention to detail and the commitment to delivering exemplary service. As an example, I was having a bathroom tub re-caulked. After they did it, the technician (Ben) said he didn't think the color of the standard caulk looked good, he checked in with me about it, and redid it the next day. One aspect of the project also ended up taking longer than expected and they couldn't get it done in the projected timeframe, but Ben and Marcos made sure that they were there first thing the following day to make sure it got done and I didn't have to wait weeks to get back on the schedule. They also said at the beginning that they'll leave everything as clean a they found it. I've heard that from contractors before, but this was the first time it was actually true! I couldn't have been happier with the quality of the work."

"Chris Brown and Cesar Diaz were hired to do a number of different repair tasks from testing and replacing outlets and switches to repairing the railing system on our deck. They were prompt, professional and efficient. When Chris realized that the railing required brackets, he went out and procured them so he could complete the job. Caesar did an excellent job on our siding and other work. They made sure everything was working properly and cleaned up all work areas before leaving."