Paradise Paws LLC Dog Grooming
7055 Steubenville Pike, Oakdale, Pennsylvania 15071
About the Paradise Paws LLC Dog Grooming
Paradise Paws LLC Dog Grooming is a premier dog grooming salon located at 7055 Steubenville Pike in Oakdale, Pennsylvania, United States. Our experienced and caring groomers provide top-quality grooming services for all breeds and sizes of dogs. From baths and haircuts to nail trims and ear cleaning, we offer a full range of grooming services to keep your furry friend looking and feeling their best. Our salon is equipped with state-of-the-art facilities and uses only high-quality products to ensure the comfort and safety of your beloved pet. Trust Paradise Paws LLC Dog Grooming to provide professional and personalized grooming services for your canine companion.
Photos of Paradise Paws LLC Dog Grooming
7055 Steubenville Pike, Oakdale, PA 15071, United States
Opening hours of Paradise Paws LLC Dog Grooming
Monday:
08:00 - 16:00
Tuesday:
08:00 - 16:00
Wednesday:
08:30 - 16:00
Thursday:
08:30 - 16:00
Friday:
08:30 - 16:00
Saturday:
Closed
Sunday:
Closed
Reviews of Paradise Paws LLC Dog Grooming
"Our dog has received grooming services there for over 2 years. We had an appointment scheduled for Friday afternoon but because of the uncertainty of the weather, my husband called and inquired if our dog could dropped off earlier before our appointment time. This is something we have previously done due to our work schedules. He was told the accommodation could be made. However, the technician he spoke to changed the appointment time and we received an angry call from the owner indicating if the dog wasn’t there in 5 minutes, she could not be groomed. Our son is home from school because of the snow, so the earlier drop off time was not needed. Communication errors do occur and what my husband requested and what the technician heard were obviously very different. The technician misunderstood and made the mistake by rescheduling the appointment time. The owner blamed my husband for their mistake, was rude and unwilling to work with him, and referred him to Amy’s down the street. Obviously, the owner doesn’t have great customer service skills and doesn’t value repeat business. We thought our dog was more than just a number but obviously not."
"Grooming wise - they are good! Does their job perfectly! But price wise - really too high! And customer handling - very very poor! They charged me 135$ for my Pet grooming (charged 30$ extra for keeping my dog for 5 hours in the Grooming center). Apparently, they sent a text message to pick our dog up by 11:30 (dropped by 8:15 in the morning), but picked up due to our work at 1 PM, and they charged me 30$. I did have a word with the groomer about negating the charge, but never really handled the situation well. Also, they complained we were 15 minutes late for the appointment (in Google, their timings start only by 8:30 AM). Asking why the Google wasn't updated, they were saying "Google is charging more for the timings to be updated". It doesn't sound too professional of them. I agree there was a mistake on our side to miss the text message they sent. But sometimes, these things do happen, but charging 30$ on top of 102$ they charge for grooming a mini poodle is really absurd in my opinion. I would have avoided them completely, if I knew they were this adamant! Would not recommend. Petco was lot better!!!"
"DJ did an amazing job on my little guy just in time for Christmas! I would 100% suggest her."
"If I could 0 star this I would. I have gone 3x over the last few years here. The groomers have never been friendly, however the last groomer I had was very aggressive with my small sweet Havanese dog. She was lunging at Cocoa trying to get a collar on her, Cocoa was petrified. She was scared to death of her. The girl kept saying "well she is going to have to get used to it if she wants to get groomed". I said she never reacted to the other 2 groomers the way she is to you. You should come gently & let her sniff you if she seems scared". Cocoa was SO scared of her! I got her collar on & haven't been there since. I figured when I did I would see who she was & get a different groomer. So here we are now almost 1 year later, I call to get her groomed & I asked the owner who the last girl was that saw Cocoa, I couldn't remember her name so I said "Is she a heavier set girl?" She put me on hold then hung up on me!! I tried calling multiple times thinking we had been "disconnected", no answer. I thought something might be wrong with my phone so I used another phone. They answered and said "we have decided not to take you back as a client because you FAT shamed our stylist." What??? Then hung up on me again! I had no other reference to her except that because all her other stylist are SKINNY. I never said anything rude or derogatory, it was a reference, just as the person of color, or the skinny girl etc. If all her stylist had been heavy set, and I said the SKINNY stylist am I SKINNY shaming her now?? Very unprofessional ,rude & insane way to handle this situation. Talk to someone to like an ADULT not like a middle school child. I will make sure every platform knows how they are & how this one stylist is treating scared dogs! And dogs are smart & Cocoa knew this woman wasn't nice."
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