Red Wing - Frederick, MD,

5600 Urbana Pike D2 D2, Frederick, MD 21704, United States

"I feel like Cinderella only with boots. Actually found a pair that does not fatigue my feet or my legs nor do my toes get cramped. Really glad that they also carry the boa technology. All staff members are friendly and extremely helpful that go above and beyond."

"All three employees in the store at the time did a great job helping me find the right boot. They were very patient and extra informative. This was the 3rd redwing I had been to and they didn't seem to care about helping me out or giving me options."

"A bit disappointed. I go in looking to replace my current boots with the same ones. Unfortunately they didn't have my size. They were nice enough to let me try a size up and down, but decided I just wanted to get the right size shipped to my house. I wait a little over a week, and still no boots. I call the store asking about them, and they say they'll get back to me. I had to call like 8 times, just to get a answer after I was told they'd call me back in 15 minutes and over and hour later still nothing. Finally they tell me they don't know what happened, but they never got ordered. I get it, we're human. I'm not that upset they didn't order them...though I find it odd they forgot when the one guy was supposedly doing it as I walking out. It's the fact that they realized their mistake yet couldn't at least eat the cost to get them shipped overnighted or something. No, I was forced to wait another week+. Got the boots now, fit great. Store was fine, it's just the fact they couldn't help alleviate the problem quicker by just rush shipping it, rather than forcing the buyer to wait an additional week for a mistake they made."

"There was a young gentleman named Alex here. He was so helpful and easy to talk to. There were about 5 customers, including myself, and he tended to us all and made it look effortless. That man deserves a raise!"

"Same as always. Fast friendly and helpful. I was actually surprised that they had my boots in stock. (I have an extra wide foot and even with the kingtoe I typically have to order and wait) however I did send them out as I always get the toe cap installed."