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COS
1200 Wisconsin Avenue Northwest, Washington, District of Columbia 20007
About the COS
COS is a stylish and modern clothing store located at 1200 Wisconsin Avenue Northwest in Washington, D.C. Offering a wide range of contemporary and sophisticated fashion for men and women, COS is known for its high-quality, minimalist designs and timeless pieces. Whether you're looking for a classic wardrobe staple or a trendy statement piece, COS has something for everyone. Visit us today to elevate your wardrobe with our chic and versatile collection.
Photos of COS
1200 Wisconsin Ave NW, Washington, DC 20007, United States
Opening hours of COS
Monday:
11:00 - 19:00
Tuesday:
11:00 - 19:00
Wednesday:
11:00 - 19:00
Thursday:
11:00 - 19:00
Friday:
11:00 - 20:00
Saturday:
11:00 - 20:00
Sunday:
11:00 - 19:00
Reviews of COS
"I came here the other day and was appalled by the terrible customer service I experienced. The associate on the men’s floor was rude, condescending and was muttering under his breath when I asked about getting a fitting room started. It wasn’t until I saw how he was mocking a customer, who didn’t have a full grasp of English, in the fitting room when I put down all my things and left the store immediately. I truly have no idea what is going on at this location but the associates are absolutely out of line- they are so visibly mad that you are shopping in the store and do not treat you without an ounce of common decency. Will never be returning here, so unbelievably taken aback by the entire ordeal after being a COS customer for years."
"I appreciate the store's beautiful designs, but unfortunately, the customer service experience has been disappointing. It seems like there's a lack of care and willingness to assist customers. I've personally felt discomfort and sensed discrimination. Questions often go unanswered, and there's a noticeable lack of respect. I've observed poor treatment towards Asian customers, which is concerning. I hope the management addresses these issues to improve the overall customer experience. Better treatment would undoubtedly lead to increased sales and happier, respected customers. Addressing rudeness, discrimination, and fostering a culture of respect is crucial for customer satisfaction."
"I walked out seeing one of the staff wearing attire emblazoned with political messaging. I come to a store to buy a product, not be hectored by people's political opinions. Also, the quality of Cos clothing is not what it was... much of it is cheap Chinese made goods."
"DONT BUY! Got gifted a pair of shoes for my wedding and the leather is separating from both shoes after wearing for less than a day. Contacted them and they can’t do anything because I don’t have an order number but I got them as a gift. Worse quality shoe ever."
"They do not care about customer service. My boyfriend got me a dress for my bday and of course like most guys lost the receive. We went to the store in hope to return it or exchange it, it had the tag intact and we had his proof of purchase in his bank statement and they still did nothing for us. Is a shame they don’t have a good system. Do not buy here, for someone else."
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