Talbots

"The staff, especially Virginia and Leah, were very pleasant and helpful. I was looking for wool slacks. They are very hard to find, and they are mostly dark, solid colors. In the past, I used to be able to get plaids, like black watch and red and green, or tweets, but these were not available, so I was rather disappointed. Their woolens are woven in Italy. But I did find a few things that fit me."

"Great customer retail service representatives, greet you when you entered the store and inform you of all the sales and deals that are going on as well. The store is clean, bright, merchandise is easly display and plenty of dressing rooms as well. I enjoyed shopping there because of the nice people who work there. Such a rare find in today world."

"I normally love this brand, and have been a loyal customer for many years. However, today I had a very disappointing experience, and feel the store demonstrated uncharacteristically bad service. I was so frustrated that I returned everything I bought, and left, determined to not patronize the business for a while."

"Thanks to sales manager, Melvin Carr, I am all set for my meeting tomorrow. No other retailer consistently delivers quality and personal service like Talbots."

"Disappointing experience. It was a hundred degrees out and I was dressed casually (Lands End polo). 4 employees, including a manager, were chatting by the register nobody even acknowledged my presence. There was a limited selection of traditional work clothing. Some things were either too cutesy or matronly. It wasn't until I had a handful of hangers that an associate came over. She was very helpful and helped me find a matching item. I ended up having a nice chat with my associate and pointed out that her colleagues did not speak to me. She seemed a little embarrassed yet not surprised. So, 5 stars for my associate, 3 for selection and zero for the other staff."