Arrow Cab

"Everything at Westgate is perfect the only thing is they need to stop girlfriend's coming to visit husband's good don't belong there"

"I was picked up at my home and travelled to my destination. The ride was very pleasant. Driver was very cordial. When I got to my destination I asked him to wait just a moment as I has many things with me. I too out 1/2 of my belongings and put them aside. As I walked back over to the taxi he pulled off with the remainder of my things. I have been on the phone since 3:00 pm yesterday trying to retrieve my belongings. The office staff has been most supportive. Unfortunately the driver has thus far been totally uncooperative. Going so far as to say the items were never in his taxi. Sad to say I probably will never see my belongings again."

"I wish I could give you a minus star for your very poor customer service. We used your company through a social worker to drive my elderly Mom to a Doctors appointment. The clinic where she goes is about 5 blocks from the house. I have to admit the driver was on time, but it went down hill from there. The driver was speeding and ran thru 3 stop signs on the way to the clinic. When he ran the first stop sign I said to him "why didn't you stop for stop sign". He said "I didn't run the stop sign". I guess it was my mistake for bringing it to his attention so he ran two more. I have called your company 5 times since last Thursday asking to speak to a supervisor, left voice mails, no return call as of yet. But I will keep trying to call until I get some satisfaction because your driver was rude and reckless. Also I find it rude that after 5 calls no one has returned one yet. I notified the social worker who set this up and I hope they drop their contract with you because your driver and customer service SUCK. I hope someone reads this as I will be contacting the BBB to file a complaint also."

"I never have an issue with this cab company. I have been using this cab company since 2011 and they have improved dramatically in terms of cab turnaround time. I always get a cab in 25 minutes or less;there has been times when arrival is within 15 minutes also. When I call to place a future order,they are either on time or a couple minutes off. Cash and credit is accepted in almost every cab. Overall, arrow cab is awesome!Keep up the good work!"