Comfort Inn Horsham - Philadelphia

"The cons: Room and bathroom were clean. First night there I washed my hands and the sink did not drain. We tried pulling it out with different random objects, but it was stuck. We had to brush our teeth and wash our hands in the bathtub, which was a bit awkward. The TV was bad: no TV guide and the connect to phone function didn't work. The last con was the bed. The bed felt okay the first night, but quickly became back breaking by night 3. The good: It was a good price for what it was. Its on 611, so it's near a lot of places and towns. The staff was polite and everything was clean, which is the most important thing. I did not partake in the breakfast, so I can't comment on it."

"I recently stay at this hotel for a quick weekend trip. We had a very late check in (1 am). Check in process was smooth and quick. Upon getting to the room I saw a roach in the bathroom but it got away before I could kill it in a small hole in the bathroom where the pipe was going into the toilet. The room was supposed to be two queen beds they were full which made it difficult for me and my partner to be comfortable. The beds were not comfortable and were very firm. Housekeeping does not come into the room and clean unless you ask for it at the front desk. The microwave in the room did not heat up food well and probably should be replaced. We were next to the elevator and heard it all night. The last night there was another roach in the bathroom this time it was in the tub and I was able to kill it. Upon check out I could not get my receipt as the man informed me he had not did hi daily tally and that he would email m the receipt - 2 days later still no email. I will NEVER stay at this hotel again."

"This place unfortunately had roaches in their rooms!!! I got up in the middle of the night and was horrified they were in the bathroom and after I walked out I almost stepped on one!! This is horrible!!!! Which is sad because the place was very nice and front desk was incredible."

"I loved everything about the room! Had a huge bed, couch that was a pullout bed iron and an actual closet with a door!!! Its the small things. Breakfast was delicious with eggs, sausage, biscuits (that were phenomenal), fresh cookies and fruit water available all day too!! And they have a snack shop, you heard me no vending machines and losing your money or staring helplessly at your chips hang caught by the metal coil. Not to mention the staff was amazing starting with the supervisor and all the way down the line!! So helpful, patient, personable, funny and kind, didn't have a bad experience with dealing with any of them from the time I arrived till the time I left. I highly recommend you come meet the staff at the Comfort Inn in Horsham PA and stay awhile!!"

"If you like to support/pay sneaky - underhanded - hidden fees - this is your place to stay. I was charged a "safe fee" that I: 1. Didn't know I even had a safe in the room 2. Nobody told me about 3. Didn't even use. When I was asked about it, I was told "You signed the paper agreeing to the safe fee." Had I known that all guest are forced to pay this stupid fee for something nobody uses, I would have never stayed besides the fact the place was a low level dump of a motel at best. Avoid - Avoid - Avoid!"