Jefferson Obstetrics & Gynecology 833 Chestnut Street, Philadelphia, PA 19107

"I’d give zero stars if possible! This has been my obgyn for years I was just there for my annual 6 months ago. I’m now pregnant I called for an appointment they told me I had to do a telehealth visit first. Fine I scheduled a week later I was in the ER for spotting they told me to follow up with my obgyn I called to schedule the follow up they told me I’d still need to do telehealth as if I was a new patient and tried to give me an appointment for a month later! I found a new ob that scheduled me faster and in person. This is no way to treat a patient."

"Their after visit notes are not accurate. They'll twist what you told them to make it work for their diagnosis. Not a place to trust. They have the best nurses but the worst doctors. Be careful of their after visit notes. They lied about what I said claiming that I was OK post abortion. I explained everything to the resident and found a different story in her notes plus the attending doctor claiming that she assisted her. I DIDN'T EVEN SEE HER FACE. I had a sever bleeding and I became anemic as a result and they didn't care to run a simple CBC. I called them after I did a CBC out of pocket because I was sure I had anemia. I waited the whole day just for the nurse to call 1 minute before they close, my phone rung for 2 seconds seconds and I didn't catch it. They're surely not serious about their job."

"Honestly the only factor that carries some kudo points are the providers I typically get.. CRNP MCANN IS PHENOMENAL.. I will only book with her for my annual.. Dr Jackson is great as well.. The reasoning for the 3 stars is the facility.. It’s become GHETTO unfortunately.. that’s it and that’s all.. professionalism does not exist here.. It use to be such a pleasant place.. not sure what happened.. I prefer the spring garden location but I can never find any openings… The providers are great but the facility is horrible.. They do have their good days but the bad ones out weigh the good."

"I would not choose a teaching hospital as your first birthing experience (lesson learned). Unfortunately, my first birthing experience was horrible here and I cried to my husband that I didn’t want any more children after my experience. If it wasn’t for the amazing delivery nurses, I would have walked out. Yes, it could have been worse but a lot of the things I went through could have been prevented. At your regular OB appts, Jefferson is very adamant on “natural deliveries,” and will push for them. You can voice your concerns but the office nurse will say “ Well I would like for you to have a natural birth and put what they want in notes,” so you feel constantly dismissed and not heard. Day 1: At 6am I felt as if I had peed and when I went to check/ wipe there was a little blood/ watery thick mucus discharge. I wasn’t feeling cramps so I carried on. Around 3-5pm the cramps were becoming stronger and closer together. So we decided to go into the hospital to get checked. An intern wrongly diagnosed me and said I had grossly ruptured and admitted me (7pm). Therefore, they started me on Pitocin. Day2: At 3:45am I was checked by an R4 who immediately stopped everything bc I did not rupture. They debated on sending me home but decided against it since I was further dilated. Later on the contractions grew stronger, so they started me back on Pitocin. When it came time for the epidural, they had a student and teacher come into my room. They had him practicing on me and he was terrible/ had to back it out bc I felt pain. My water was not broken so they had to break it. Fast forward to delivering, the same intern who wrongfully diagnosed me was the one catching my baby. I looked at my husband ( also a Dr) and told him to step in if he needed to bc we did not trust her. I did have tears and we noticed that the intern was taking a while stitching, and eventually the R4 ended up excusing the intern to step in to finish stitching. When I was moved to my last room, they had forgotten to give our information so I could receive meals, we ended up calling in and informing them we haven’t heard from them. It was corrected so I was able to get a late dinner and breakfast the following day. You don’t get much rest because people are constantly coming in to check on you and the baby. After my experience I kept asking when we could leave. I was getting the run around. They asked if I wanted a breastfeeding consultant to come in and I said “ No thank you bc I chose to pump into a bottle”. They sent her in anyway and I asked her to leave bc I did not want to speak with her ( my personal decision). I had to wait because the doctor wanted to introduce herself and when she asked me how my experience was, I kept my mouth shut because I knew I was going to explode with anger and emotions. My PP experience: My stitches ended up popping and I asked to be seen as soon as possible to correct it. They called it “cosmetic” and didn’t want to fix it. It is not cosmetic because when I sit it still hurts and I have to dab to “wipe myself” bc if I swipe I catch the wall ( which hurts like hell). At my 6 wk pp appt, if you did not complain about something they did not check you. You would think they would do a full evaluation no matter what. I felt as if she was in a hurry. It was a verbal pp check up which I felt they failed. I complained about sensitivity around my belly button/ abdomen are and down below. She did a light tap and noted “ I’m sensitive” if she would have pressed down. She would have felt that my stomach dropped inward around my belly button. I am unable to do sit ups because I don’t have the wall strength. We are expecting again and I am going to a different hospital. I have also noted I do not want any students and to not feel like a test subject for the 2nd time around. Unfortunately, our 2nd wasn’t planned and am suffering mentally with anxiety/ fear of a repeat experience like I had at Jeff. Do better Jefferson for the sake of your patients. Your delivery nurses were rockstars so you got that right at your hospital at least."

"Just a terrible experience. I have never seen just poor patient care and unethical practices. Avoid at all costs unless you want your appointment canceled to be told that “it was scheduled incorrectly and now you have to wait 7 months” with no options for birth control."