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Wills Eye Physicians Bailey Weber Wisner
4060 Butler Pike, Plymouth Meeting, Pennsylvania, United States
About the Wills Eye Physicians Bailey Weber Wisner
Wills Eye Physicians Bailey Weber Wisner is a renowned medical institution located at 4060 Butler Pike in Plymouth Meeting, Pennsylvania. Specializing in eye care, the team of doctors at this facility provides top-notch medical services to patients in need of vision care. With a commitment to excellence and a passion for helping patients achieve optimal eye health, Wills Eye Physicians Bailey Weber Wisner is a trusted destination for those seeking expert medical attention for their eyes. Visit their state-of-the-art facility for personalized care and treatment from experienced professionals in the field.
Photos of Wills Eye Physicians Bailey Weber Wisner
4060 Butler Pike #100, Plymouth Meeting, PA 19462, United States
Opening hours of Wills Eye Physicians Bailey Weber Wisner
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 16:00
Thursday:
08:00 - 19:00
Friday:
08:00 - 16:00
Saturday:
Day off
Sunday:
Day off
Reviews of Wills Eye Physicians Bailey Weber Wisner
"Although the desk staff and doctors are nice the people who work in the glasses area are rude, I was ignored and then met with attitude asking simple questions and also didn’t have much help or answers. The doctor also gave me wrong information saying they could give me specific measurements and when I asked the lady in the glasses department said it’s against the doctors orders …"
"Dr. Amy Weber is disgrace to doctors. She has the worst bedside manner I've ever encountered and is nothing like her mission statement. she is far from compassionate and thorough. She is condescending, rude, and needs some training on how to treat your patients. She had an attitude from the start. Even yelled at me for not having my records transferred. I quote "I told you last time to have your records transferred". I was never told that the first time i saw her as a new patient in 2022, which is what i told her when she was done beratingme for it. the reason they weren't transferred is becasue i see another wills eye physician, and i was told that there systems would be linked by the time i came back for my yearly exam. This issue should of been taken up with the staff about giving me the wrong information. even when i told the receptionist i needed a transfer record form they told me again that i didn't need one since they're systems were connected. I had to explain how Dr. Weber yelled at me because they aren't. I dont think she would even read my records because she thought I was there because I was diabetic. I was there for a routine yearly eye exam. She even complained to me about the 160+ patients she sees on a daily basis, and is stressed/burned out. The appointment was rushed, and she acted like she didnt even want to be there. She has time to complain about her job, but not answer my questions or listen to my concerns. I get people have things going on, but that is no excuse to take that out on your patients. I'll make her life easier by being one less patient she has to see. I will not be returning here after that."
"The worst experience in my life... I have an appointment with Bailey, Weber, Wisner at the Wills Eyes Philadelphia. 11/2022 My HMO insurance call Dr. D. Wisner office and confirmed that they'll paid my visit. On the day of my appointment I got there and while I'm in the room with the tech and she has put drops in my eyes t o dilate my eyes for the retina diabetes exam.... Certainly the receptionist pulled me from the room and demanded for me to pay $220 dollars because they didn't take my insurance. and If I didn't have the money they have to cancel my appointment. I was shocked and humiliated. The manager came over standing over the receptioist instructing her to collect the payment. I asked for an itemized bill to show my insurance and they refused to give it to me. They just gave me a receipt of payment. I reported to my insurance and it took them days to get in contact with them. Horrible experience all they care is about payment.... I complaint about burning eyes and pressure and the doctor didn't even addressed it."
"Good morning. I am now at Wills eye clinic, for my appointment I do not feel comfortable right now at this time of my treatment. I feel as though I am being treated like a mule. It feels like a eye Factory. I did decline the eye pressure treatment of My eyes since it has nothing to do with my eye injury. Now I have been sitting here for the last half hour, like I have been deserted. What should I do?! Not happy! David"
"Dr Wisner is competent, kind and caring. So is the visual field technician. Such an affable guy. They make my appointments enjoyable and I am happy to have ended up in their hands. To you two, THANK YOU for what you do. The front desks lady I interacted with was extremely nice as well. As far as the administrative office is concerned, I have encountered quite a few bumps lately. Once they told me I had showed up on the wrong day - which I understand can happen - and then, after my appointment, I started receiving medical bills that made no sense. I called the billing dept. and they answered me from the Philippines. Needless to say, they were not able to assist me. Why would such an established facility as Wills Eye want to outsource their services to an offshore agency? It’s ok if T mobile has its customer service center in the Philippines, but Bailey, Weber, Wisner?? Your patients need not only their doctors nearby but also the administrative people (all of them). If a bill is wrong (highly likely), you want to speak to someone that works from the office, knows the doctors, is familiar with the environment and the patients. What I learned interacting with the billing dept.? That medical billing is more complicated than rocket science or eye surgery."
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