Sincera Reproductive Medicine - Fort Washington

"This is an emotional time for every couple having to experience it. The secretary was really nasty and rude to both my husband and I. I was almost in tears on the phone with how nasty she was being to me. Here we are just trying to have a baby and it's been a difficult journey. The last thing we need to a secretary that treats us like absolute garbage. Save your mental health. Do not go here. If there is someone higher up reading this message, I would love to have a phone call about that heartbreakingly rude experience that I had with your employee. follow up- We switched over to Shady Grove with Dr. Martin. We really feel like we are in good hands here. We are going to do our first egg retrieval at the end of this month. Go to Shady Grove. This is too important of an event to let Sincera ruin it."

"While I would first like to state the doctors and nurses who cared for me during my fertility journey were amazing however, to my knowledge none of them work at Sincera anymore. Sincera’s billing department told me that IVF through my insurance plan was 100% covered. Therefore, we headed through with IVF with grateful (due to our insurance coverage) and hopeful hearts. It wasn’t until after my second transfer which lead to pregnancy that then I started to receive bills for around $16,000 when I was originally told it would be 100% covered. I spoke with the billing department supervisors on multiple occasions who stated that they were placing appeals on our behalf etc. to which no appeal was ever placed. It is unethical and an unruly practice to ensure to your patients that a service is covered and then send bills for $16,000 when now we have a child to care for. There has been so many changes within the billing department as well that having someone respond to an email or call is impossible. This is the last thing that you want to occur to you when you are going through IVF. These bills are not our fault. It was misinformation provided by your billing department and that should not fall on your patients. Please do better with your billing department. There has been no help at all and it is really sad to see what has come of this practice."

"They told us NOT to do genetic testing. We suffered 2 miscarriages and 1 chemical pregnancy each one taking a massive toll on my mental and physical health. They would send me home with my list of medications to take that were incorrect on several occasions. Most of the people working there were kind but it’s way too expensive to not have the best care. We went to Shady Grove and had my beautiful daughter FIRST TRY. We weren’t scammed out of thousands of dollars like we were at Sincera."

"Please do not go here. Avoid the heartache, sadness, and disappointment that I endured while being a patient with Sincera and go to SGF. The nurses at Sincera are mostly awful and uneducated, the reception staff is rude and unhelpful and will demand payment while you're standing the their waiting room crying due to bad news in an appointment, the doctors can only stick to one very limited protocol which doesn't work for everyone, and their lab is awful (they ignore research stating, for instance, that day 5 embryos are more successful than day 7 embryos and always grow your embryo until day 7, inexplicably, just as one example). Since leaving, all but Dr. Somkuti have left and they've left for a reason - Sincera does not care about you being successful, they just want your money. After being a patient for over a year with disappointment after disappointment, my husband and I decided to switch to SGF and I am now 10 weeks pregnant. Sincera is the issue, not you! Stay away if you want to have a baby."

"I am forever thankful to Dr. Lee and her team. During my first appointment, after discussing my very low chances of conceiving, Dr. Lee said something that I kept repeating myself over and over again over the course of our fertility journey: "it takes ONE good embryo to make a baby". We froze that ONE good embryo on May 2019 and after many other failed attempts, we decided to transfer that ONE good embryo on July 2020. Dr. Lee made every effort and took every precaution to maximize my chances of implantation and we are very very happy to have welcomed our son this last Spring. Thank you to the Sincera team!"