LifeBack

"AMAZING STAFF. I take my grandma here for her meds and appointments, and every single time its a great experience, the ladies up front are very respectful, and kind. Everyone here takes the extra step, especially Ashley, and Melissa!"

"The associates at Lifeback truly care about their clients. Ashley, the manager, always goes above and beyond with any clarification or additional information I need. I’m glad I found the right agency that takes care of their people!"

"STAFF PERSPECTIVE: Lifeback has a track record of letting people go randomly without giving reason. While yes, NJ is an at will state and they are not legally required to give reason for letting you go-you would think that because this is a mental health facility they would care about the well being of their employees. Management for the front office is fine however they are under the thumb of a money hungry, careless, completely absent woman. I worked there for over a year and never once had an extensive conversation with/met the owner of the business. I unfortunately was another victim of hers. I worked for the company for over a year. I got a rave review and even got a raise. Only to get let go less than a month later because “it just isn’t working out”. When I asked for an explanation they refused give one. I texted the manager to request a formal termination letter about 5 minutes after the call ended where they let me go, she had already blocked me. This is a pattern of theirs. Go ahead and peek through the reviews you will see a pattern yourself. I cared deeply about the patients that I worked with. I built professional relationships with both the patients and the therapists. It’s a shame that the owner doesn’t care about the wellbeing of the patients or her staff- per her, that “isn’t her role”. Disappointing to say the least considering today’s mental health climate. Seek care elsewhere."

"DO NOT GO HERE. They do not care about patients, only money. Check your explanation of benefits to see how shady it is the amount the bill your insurance for an hour. Their therapists leave frequently and the doctors schedule 3-month follow ups but then the company will drop you after 2. then you must do the whole intake process again! Worst experience if you are trying to get your life back"

"This company is a mental and behavioral health facility. Yet, they have chosen to treat their employees unfairly, without moral justification. I was employed with LifeBack as an Administrator Assistant for just shy of 3 months. Once I was hired it seemed like such a good fit, even though I was skeptical to learn that their turnover rate was extremely high. Now I know why that is. In my short period of time with the company, they decided to part ways from me without any kind of explanation. I was given no indication or warning that I was doing anything wrong. They couldn’t even take the time to sit down with me in person to explain their reasons. All I received was a very unprofessional phone call from the office manager Ashley who relayed the shocking news. I was so blind sighted that I reached out to the CEO Naomi to try to seek answers to understand their reasonings for seperation but they have yet to respond. In my opinion, LifeBack is untrustworthy to not only their employees but to their patients as well."