Advocare Family Medicine

"I had a horrible experience in their Williamstown office so I drove to Mt. Laurel too see my doctor. Unfortunately, they have a young nurse named Kelly who is young, disrespectful to patients and negligent in her duties. Because she failed to give my doctor three phone messages I left, I never got the medicine I needed and ended up on a ventilator in the ICU and almost died. I was told by hospital staff and family that it was time to find a new doctor. I would not recommend this practice to anyone who cares about their health because they do not care and will lie to your face to protect bad staff."

"UGH! The Office on Briggs Road in Mt. Laurel used to be a great Dr. Experience. There has been a decline in service & support the past couple of years. Lately when I reach out, It's difficult to talk with anyone as I am always transferred to voicemail with untimely or no response. I feel like I am a bother to them. Are they understaffed & underpaid? Not sure what has happened. I need to look for a new doctor office."

"I would highly recommend Advocare offices. I have been a patient of Dr. Gillis for about 3 years. He is very thorough and knowledgeable. I've never had a problem with waiting times nor staff. The office is usually available for last minute appointments. My insurance is always verified before any tests have been completed. I love that Quest Diagnostics is available on certain days/times to have blood work completed on the office."

"I spend a lot of time with Doctors due to a rare chronic condition. Dr. Gillis is by far one of the most knowledgeable PCP I have worked with, and I am picky. He actively listens and evaluates, recommends great specialists, provides solid advice, and orders tests needed or requests very quickly. I'm thankful to have found a knowledgeable Dr. Support staff is always pleasant and helpful which goes a long way as well."

"Dr. Gillis is really nice person, but takes no responsibility for you as a patient. He ordered testing without following protocol so my insurance would approve. My insurance rejects and I end up with $300 bill. The office loses paperwork I bring in to try and get him to request the initial test or write an appeal. Then I fax in my request and call 6 more time over 2 weeks, nothing done. They advise me it will be complete next am and still not done. I am nearing the deadline for my appeal and the doctor wrote a letter that did not address any aspect of why my testing was denied. The office is incomptent and the doctor takes no responsibility. Don't go here !"