Northeast Community Center for Behavioral Health

"I applied for an interview for this place. They sent an email with the date and time. No ONE SHOWED UP! I waited for 20 minutes no email, no text, not a word! This place sucks real bad. No wonder why they were hiring."

"The staff Is very helpful and caring they understand what we Going. Though and Profesional. With Necc for 40 years thanks Again"

"I just called today for an intake for my daughter. I asked a question about televisits or in person visits. The lady said they only do in-person visits. I explained to her the situation with my daughter has anxiety and trauma do to all the violence in Philadelphia and she was afraid to come outside. I asked her would they make any exceptions for that, she said no. I said okay That's okay thank you so much. The lady hung up on me. Very rude and unprofessional! If customer service sucks I'm quite sure the therapist do too!"

"They are far behind the tines. They foster old ideologies and aren't on the cutting edge of mental health. The priority is the stakeholders and not the consumers or staff. Wages are at the bottom of the scale compared to other agencies. Some of their stationary still says, "mental retardation " on them. They double-bill as well as submit fraudulent notes. If it's investigated, you'll find that consumers are signed into multiple places receiving multiple services at the exact same time. It's a dictatorship run by a room of individuals you never see. I think its just a tax shelter for some wealthy person because Recovery is definitely not goal. I urge anyone to pop in any of their day programs and observe. Noone cares until it's inspection time by CBH and even CBH seems to miss a lot of violations. Mass resignations have let to 1 person doing the work of 3. No pandemic hazard pay was given, the people in charge are too old, and this company will use you up if you ket them."

"My first 2 appointments everything was fine. Then the scheduling desk double booked the doctor and i was sent home then when i went to reschedule i was told i had a new doctor without explanation. A month later on the day of my appointment i was told i was discharged because i had missed some phone calls from a day program director and you need to be in a program to recieve services. First i have no voicemails from anyone from this place saying they were trying to reach me about anything. Second in all of the paperwork i signed, in the handbook, and in all my conversations with staff i was never informed that being in a program was a requirement to recieve services. They never once disclosed how the discharge process works or what would get you discharged. And apparently the process is just informing you that you have been discharged a few hours before your appointment without even telling you how you can appeal or anything."