Tobacco Etc. 201 East Pratt Street, Baltimore, MD 21202

"Your Columbia location is selling to minors. No one from this store will connect me to leadership and responded in a shameful way by yelling at a concerned client. I am posting this here in hopes someone who cares will be able to help me connect to the owner to protect his business. Posted on the Columbia location: They sold a 16 year old THC and Nicotine products and didn’t card him. This has been going on for some time. When I came to inform the business so they can be aware. I was told they couldn’t contact management and didn’t know how to. When I asked who can I contact again, she put me on the phone with a manager who then yelled at me and told me I was lying. From other posts I see this is consistent with this location. Didn’t ask for the time and picture of the 16 year old so she can verify my concern on the cameras, she didn’t say she will check with her employees, she just told me that he must have been with a 21 year old because they card everyone and told me to leave the store. I have the date and time of when the 16 year old bought the product yesterday. I was telling them to help them and to make sure a 16 year old is not sold drugs from them, but I guess they make money selling to minors. I will pursue. Update: they responded to this post and said I was asked to leave because I was causing a hostile environment. This is false and you are liable. If asking for someone in charge so I can inform them of an illegal error they made is hostile, well then you can see the disconnect in their customer service. Obviously the bad manager responded to this post. You were the only one raising your voice due to your incompetence of understanding something went wrong. If you cared you’d look into my concern to protect your business instead of yelling at a client. Shame on you for not caring, not everyone is perfect and employees make mistakes. I have proof of your sale to minors and due to your reaction I assume you wouldn’t even know if this happened prior because of stubbornness. You did sell to a minor, and you’ve been selling to him for awhile, and now it will be reported where you could have just been a normal human being and looked into it."

"Some nice selections of cigars but all the products are marked up. A pack of juul pods costs almost $20 when you can buy it at certain stores for like $14-16. A pack of cigarettes costs almost $10 here. I pay less than that even at 7-11"

"The owner was friendly, and the selection was good, but the prices were quite high. Cuban rounds, usually $4-6, were $10 here. Others were similarly marked up."

"I was buying something for a co worker and the man recommended a cigar which was reasonably priced and as to cut the end for mouth part. Wonderful little shop."

"What a wonderful, well-equipped tobacco shop with premium cigars, variety of cigarettes, and an abundant supply of accessories. Love to go there whenever I am at the Inner Harbor. Great location and friendly/helpful staff!"