Clinical Colleagues, Inc. 1121 North Bethlehem Pike, Spring House, PA 19477

"I have not had a problem with the actual in hospital CRNA's but instead with the billing staff and policies. I have learned that they are not in-network for multiple nationwide insurances. Most recently United Healthcare. On top of that they don't participate in Multi-Plan which for Out-of-Network providers allows for a negotiated rate. Unfortunately this means you would be on the hook for whatever billed and if your insurance mistakenly assumed they were a participant in Multi-Plan, you'd be responsible for that discount as well. The Clinical Colleagues billing staff that I have dealt with is unhelpful, abrasive, and unwilling to help navigate through and fix these billing issues or problems. That leaves me in the middle either having to call my insurance and explain the issues (which I only partially understand myself) or just pay up (which is what Clinical Colleagues recommended I do). I will also note that Clinical Colleagues is the only provider that does not participate in Multi-Plan and is out-of-network at our local hospital (the hospital is in-network). Every other provider (dozens) that we dealt with was in-network. I asked the hospital staff about Clinical Colleagues and they echoed my experiences with their billing and support staff."

"A professional and genuinely nice group of people who go the extra mile for their customers."