Tower Health Urgent Care - Oaks

"Was able to meet virtually on a Sunday morning. Nurse was kind, professional and thorough. Called in a prescription that I was able to pick up the same day. Thank you!"

"I have been to this Tower Urgent Care facility on at least three occasions, two recently and have nothing but a good experience from start to finish. On one visit they did not have an x-ray tech available when I thought (correctly it turned out) that I might have pneumonia, but it was on an evening near the holidays, so it was understandable. The front desk staff is efficient and courteous, the treating nurses and PAs are kind and knowledgeable, and they treat you like a real human being. They do not rush you through the process, they are glad to answer questions like "What kind of decongestant can I take if I also have X condition or take X medication?" I would probably make them my PCP if I could. They are right down the road and took my wife there last week when she had a stomach bug and felt like she wanted a professional opinion."

"Visit was fine, they took care of me. However why is that they refuse to treat you without presenting your insurance card but then bill the wrong insurance information that they somehow dug out from years ago leaving you to sit on hold for hours with their billing office and your insurance. Then when they say they’ll fix it, instead send you the bill and tell you it’s your problem. Unacceptable."

"Great service, compassionate workers! Was taken right back on 12/30 evening and they got right to taking tests getting me medication and on my way!!! I will definitely be referring friends and family over here! :)"

"Would rate 0 if I could. I wouldn’t recommend for more than a paper cut. My uvula was so swollen I could barely talk or swallow and I was told “yes your throat looks a little red take some advil and cough drops”. When I went to my actual doctor later, where I tested positive for RSV and strep I was given proper treatment that allowed me have solid food after a day"