Mckeesport Family Health Center

"I literally just called to get an appointment and the lady hung up on me two times."

"My experience here was beyond amazing, the staff was very kind and outgoing. And Dr frazier was so sweet, attentive and caring. My grandma sees a lot of doctors a few times a month for health issues but this was by far one of the best experiences we have had at a doctor's office. She has been seeing Dr. Frazier for years and now my first time taking my grandma and meeting the doctor and the staff wasn't disappointing at all. Can't wait for her 2 month follow up. Thank you so much for making doctor visits less stressful!"

"The only reason I’m putting one star is because a negative amount of stars isn’t an option. I was bringing my kids here a few years ago because we were looking for a pediatrician near where we lived. From the first visit, the staff in the receptionist area were extremely rude. You were never greeted when you went to the desk to check in. They were either on their phones, holding conversations amongst themselves, or even SLEEPING! I’ll never forget, one day my husband took our son to his appointment. He stood at the receptionist window and the woman sitting there never looked up from her phone. When he said something to it, she sighed and rolled her eyes. At that point, he just left and we never returned. I got a call that day from the only nice nurse there to say we missed our appointment. When I explained what happened, she was so frustrated and apologized. But at that point we were finished and finding another office. Although that one nurse and Dr. Sims were great, the rest of the staff were so horrible that we couldn’t return. So we do NOT recommend at all."

"I liked them the first time I went. They’re kind people in the office. However, the second time I went and got a filling, I’ve had extreme pain following. I have tried to contact the dentistry department to no avail, and now have to go to another dentist and pay out of pocket for something that was meant to be a routine filling. Just don’t even take the risk, I’m sorry."

"Dr's are great!! So helpful and caring. However, The staff..... horrible!! Makes you go else where for treatment or not even get help there, due to how Absolutely horrific the staff treats you. Read the rest of the reviews.....I'm not the only one.....Yet..... No one will do anything, so much for our treatment & dignity."