Metro Community Health Center

"This review is specifically for Kelly O’Leary, a nurse who saw me today for an emergency appt for a severe sore throat. She jammed her little swab so deep and hard into my throat that it made me tear up and cry out in pain, after which her only comment was that it’s “standard procedure.” She continued by jamming two swabs super hard and deep up my very raw stuffy nose to test for Covid, which again made me recoil and my heart rate to skyrocket. She had zero remorse for having zero compassion or bedside manner and I heard her complaining to other staff about me shortly after leaving the room. Make sure to request someone other than her to do your intake because apparently nobody ever taught her that it’s important to be gentle with sick people."

"Everyone at the practice is fabulous. We have seen both Dr. Durkalski and Dr. Cmar and they both really listen and honor your concerns and opinions. We especially enjoyed the dental care, in particular for our two year old. The hygienist was wonderful, allowing him to lay on his mom while they checked out his teeth. They took their time and adjusted to make him comfortable and at ease. The check-in process even includes resources and information for food, housing, bus transportation, and more. Really thorough and thoughtful. There was a screen that talked about Metro giving Patient Centered care. We most definitely felt that. Recommend 1000%."

"I was being seen by a therapist who helped me immensely through some rather difficult parts of my life. A person whom I really connected with. Abruptly and without noticed I (we) lost her. I wasn’t contacted in person rather a brief letter was sent in the mail. I was not given any option as to who my new doctor would be or allowed any input in the decision. The person who took over my care immediately took me off of one of the medications I had been on for years without any taper so I crashed. I was written up at my job for overlooking a duty that had a direct correlation to loosing my medication. In my second appointment with this other doctor I was forced off of my other medication. I wasn’t offered a good explanation as to why other than they couldn’t prescribe them to me. Basically those medications didn’t line up with what that doctor wanted or how they wanted to treat people. Then I lost my job. I expressed my frustration with who ever would listen but nothing was done. Then that doctor dictated me so I lost access to the clinic. They wouldn’t appoint me another therapist or psychiatrist but they gave me a list of 15 that I came to find out wouldn’t accept my insurance. They left me out to dry and did it knowingly. Terrible people doing awful things."

"Had a recent interview with Metro. Found them to highly unorganized. Showed up for the interview. Interviewer wasnt even there. . So i was shuffled off to a side room and given a 10 minute token interview . Nice. Professinalism out the window. If you have an intetview with them. Please move on. Dont waste your time with this company"

"This place is so clean and friendly. I recently visited the dental office with my mom. We were greeted by friendly staff and made the experience easy. The office was clean and spotless. The dentist was very attentive and listened to all our problems. The whole staff was friendly and caring. We were able to be seen within a couple days of the emergency call and were very greatly after calling 20 different places. This place takes majority of health insurance and we were glad they took ours. They are pretty booked so I would be patient because this place is worth it. They even have great security and lots of parking spaces."