UPMC Children's Orthopaedic Urgent Care

"Sadly we drove and hour and a half to see them and they had closed within 5 minutes after opening today (or so we were told in the express er that we were then directed to) We were told this happens on a regular basis here either due to high volume or low staff. It sounds like it could be a great facility, but is apparently short staffed or unable to deal with the high volume. Perhaps a second location needs opened? It sounds like everyone sends people to this specific place. Hopefully they can improve in the future so other families won’t have to go thru what we did. I couldn’t imagine what would have happened if we had a more dire situation that we really needed to see them that day. I will say the location was very clean and other staff in the hospital were very helpful, but there wasn’t even anyone to talk to at the orthopedic urgent care ….just a sign at the entrance saying they were closed until further notice So if you’re traveling far, I suggest calling after 5 to see if there’s any availability or if they are even open at all. We were told people line up at 4pm just to get in some days. Hope this helps someone else."