MedExpress Urgent Care

"Great experience at this urgent care! The communication was clear and efficient, ensuring a short wait time. Even when an emergency came in, they checked in with me frequently and made sure I was being seen as promptly as possible. The staff was not only kind but also very knowledgeable. Highly recommend for quick and caring service!"

"All staff members worked extremely hard to help as many people as possible as quickly as possible. They were also very up-front and transparent about wait times with regard to the volume of people there needing care. When I finally got to see Meredith Easterling, PA, she was thorough and attentive, listened to me and answered my questions, even though she had a lot of patients to deal with that day. I am grateful for their kindness and their help, and I would visit that office again without hesitation if I needed immediate care."

"It's great that this location takes appointments. But I had an official appointment last Friday at 10am and wasn't seen for an intake until 11am, and not seen by the PA until 11:15. I was told that there was only one person seeing patients that day (a PA) and also that MedExpress is now requiring their locations to pack in more patients seen per hour (they need to see six patients an hour instead of the previous four). I'm not sure how they're going to do that - a MedExpress appointment system isn't sustainable if there's only one doctor seeing patients (with walk-ins, too). When I politely voiced my disappointment over this experience, the staff urged me to submit feedback on it when I received a post-visit follow-up email from MedExpress - which directed me here. I'm satisfied with the care I received, but really disappointed in the appointment system with the lack of staffing."

"The intake woman checking insurance cards was very friendly and compassionate. The initial health professional had a pleasant manner and was thorough with questions. Jessi, PA was very nice, considerate and compassionate! It was a pleasant experience when I was at my worst."

"I rolled my ankle and wanted to get it checked out. I walked in without an appt and waited about 20 minutes to be seen (which I felt was great). The Med Express team was friendly, attentive, and kind. Upon entry, I was offered a wheelchair. They validated that it was good for me to be seen just to make sure I didn't break anything and to get advice on how to best take care of the injury. Luckily, it's just a sprain. They took the time to teach me how to use crutches and answered all of my questions. They wrote me a work excuse and return to work note. They educated me on how to best take care of my ankle. I recommend this team! FYI, they warned that they will begin scheduling appts moving forward so walk-ins may have longer waits in the future. All in all, I had a pleasant experience. I felt supported."