CVS 12890 Touchstone Circle, Woodbridge, VA 22192

"Francis the Pharmacist yelled at me. The entire time I was speaking to him trying to get my issue resolved, he did not make eye contact with me. Told me he was multitasking. He had the phone to his ear and was on the computer. At one point he got very snippy and spoke to me as if I was beneath him. When I told him he was being disrespectful, that is when he began to yell at me. I kept my cool, so proud of myself!! I left without getting my issue resolved. I will be calling to file an official complaint!"

"I came here the other day to get my prescription and I had the pleasure to work with AFSHAN! She is the sweetest pharmacist and really explained the medicines to me! She was so kind and went above and beyond to make sure I was taken care of! Definitely recommend Afshan!"

"At the time of my visit, I was 35 weeks pregnant, and the only customer in the store around 8 pm. As I headed to the self-checkout, I noticed the lone worker casually perusing a magazine as I checked myself out. At one point, a couple of my purchases tumbled to the floor, but the young man couldn't be bothered to help as he was reading his magazine. I've worked in the service industry, I know it's hard work for low pay, I get it. This was an unacceptable level of poor customer service. The only reason I come to this CVS is because it's close to my home."

"My family and I got flu shots here and the pharmacist Ruth was outstanding. Even though we had an appointment, they were busy. She made time for us and saw that I had two very anxious kids and she was very positive and firm with them. She helped one calm down and distracted the other (even though he was having a VERY difficult time). I am grateful for her quick thinking, quick work, and kind demeanor."

"The pharmacist has the strongest accent I've ever heard in my life. I could hardly make out what she was explaining to me about my prescription. All I know was she ensured me it would be ready on a Wednesday then called me Thursday to state it wasn't in stock."