Heritage Primary Care 991 U.S. Highway 19, Waterford, PA 16441

"The doctors themselves are good but that's it."

"This place is a serious joke. New to the area looking for a pcp, they tell me i need to know someone such as a family member in ordered to be accepted as a patient. Get out of here, after the low reviews i can see why."

"I spoke to them 3 times on the phone to make sure my insurance was good for my appointment and called my insurance to get it approved. I drove an hour for my appt just to be told I cocouldn't be seen because of my insurance that they had previously told me I would be good to go for my appointment."

"Went in for my very 1st visit, told right away i was too young (almost 36) to have anything wrong with me, even tho bloodwork and xrays showed 2 types of arthritis. As like most other places, they do not really care about your health or your pain. They want to get paid and thats it. Absolutely would not recommend to anyone!!!"

"When I first starting going to this office I felt as though The staff genuinely cared about the patients and the outcomes of their visits. That seemed to begin changing by 2018. As of 2020 they have "Doctors" seeing patients that I no longer trust. I went in this Spring with an injury and the doctor filling in did not even look at the area I injured. Seriously, didn't even want to see what I came in for? Took my blood pressure and asked some questions. Told me basically it is what it is. Thanks Doc, this injury bothered me for the next 4 months but glad to know it is what it is. When Dr. Eby left this office they had no idea of who or when they would have replacements. At times even calling in for an appointment seemed to be all they could handle at the front desk. All in all a poorly managed doctors office."