Walgreens,

6100 Rose Hill Drive, Alexandria, VA 22310

"Make sure to call before getting a vaccine. I scheduled a Polio vaccine online and got confirmation of the appointment. Showed up and they said they don’t have it and turned me away."

"I would give zero stars if possible. You have to constantly follow up with the people who work there. Last time, they had medication my son urgently needed sitting there and it took 10 mins on the phone quizzing them before they actually looked to see that they had received the backordered medication. This time, Walgreens said they would call our insurance, which the insurance company has no record of, and we wasted 4 days of the staff lying and saying they tried multiple times per day to run the prescription through. We finally handled it ourselves...and in 3 hours had the insurance approval and the medication filled. It's frustrating that they appear to be lazy; however, it should be criminal to work in a pharmacy and lie about actions taken by your staff regarding needed medication."

"I'm giving them a higher rating simply because I like this Walgreens and I go there a lot, but my negative review is specifically about Monique in the Pharmacy. I waited to write this because I thought maybe she was having a bad day but no, she just has a bad attitude. She is unwilling to help answer any questions you may have (she WALKED AWAY as I was asking her a question, on TWO separate occasions). I even got her when I had called into the pharmacy one time (her voice is recognizable) and she had the same rude demeanor / unwilling to help) Listen..I get it if you think the questions are beneath you / if I should already know the answers, but I'm not in pharmaceuticals so there's a reason I'm asking you. One question I had was whether it was ok for me to get my second covid shot so much later than my first -- before even hearing my question, she responds verbatim "you can't get your booster." I said I know..I'm not asking about my booster. I'm asking whether I would still be considered fully vaccinated. Her response? "Call the CDC" When I spoke with her over the phone about a prior authorization on one of my medications, i told her I have a different primary insurance than what they have on file. It's as though I was talking to a brick wall, because she said "it didn't go through." OK... I know that, because you used the wrong insurance. She said it again! So I just told her to put that Rx back and that I'll call it in somewhere else. I picked up my last Rx from here and will be going a few doors down to Safeway from now on instead, simply because of how sour she is to deal with."

"Drove 25 minutes to get my 2nd COVID dose. Didn't have my first card and was turned away even though it says this will not be the case on the website. They said since I didn't get my first dose there they couldn't do anything. So now what????"