Stone Springs Apartments

"As a resident for over 3 1/2 years at Stone Springs Apartments, I can unequivocally say that our current property manager Altravise Ross-Bagot is by far the most professional, kind and respectful manager we've had at this property. It's obvious how hard she works to give her residents a nice place to call home. I've actually seen her take on tasks that I'm sure is not in her job description, just to make the grounds look nicer. We are very fortunate to have her as manager."

"management is so terrible and disrespectful it hurts. i’ve lived here for almost 3 years and it has never gotten better but it’s what my family can afford right now. the lady at the office (i wish i knew her name) claims to be “professional” but has such a bad attitude. only things decent about this place is the maintenance man. he’s so nice."

"I first contacted the property on 01/22/21 spoke with a manager who stated “we have one glued room unit (s) available.” Scheduled tour for 01/28/21 and viewed apartment #106 with Brianna ( I believe this is her name the black leasing agent). I specifically asked her was the apartment available, aeee there anymore one bedrooms, & what levels were available? I was informed the unit was available to move in and my reference date was ASAP. I completed the application abs turned it in in person to the property manager on 02/01/21 under the impression I would hear back within a week, give or take. Today is Friday 02/05/21 so I decided to call & follow up since I work in Dulles and have been commuting from MD over an hour everyday both ways. The property manager proceeded to tell me no units are currently available and the unit I viewed has been leased! They are definitely lying because she would have not accepted my application in her hand on Monday and say “I will give you a call if anything is missing.” I would have preferred honesty that either my credit history or no rental history was the issue. I work for the USPS so my job is definitely not the issue. I was then informed I could pick up my entire application folder (hence the refundable application fee), but when I stopped by before work the door was locked and no one answered after I knocked. Stop giving people false hopes abs the run around because I could have saved myself the energy & time."

"From the time I walk into the office Ms Panyha Brown was great. She made sure she explained everything before I apply and all what I needed. She was very patient, respectful, honest and straightforward. She kept in contact with me about all the documents and what more documents I needed to continue the Process. I became very Discourage at time and she talk to me saying it will be okay, everything will come in place. She never give up and continue to do her best with me getting the apartment. She is more then the best. I am truly graceful for all her help. She rock."

"I currently reside at Stone Springs. I have had NOTHING but a positive experience from start to finish from the beginning application process to move -in. I owe a lot of that positivity to the Office Manager Ms. Brown she’s been nothing short of courteous, helpful, and kind through the whole process. She has exceeded all expectations with helping me as this was my first apartment. I’m truly grateful for her help."