Extended Stay America - Washington, D.C. - Sterling - Dulles

"The hotel is very clean and good they aleays help everyone. Lida is a very good girl she always helps and behaves well"

"All the staff except the manager lady were very helpful and cordial. Special shoutout to the young man Mohammed for going beyond for one request during the stay. I stayed for almost a week. I found out the room was at 2 floor without lift facility after checking in. Immediately I asked for first floor as my son, who visited every day, is disabled and hard to climb stairs. The lady manager did not even acknowledge the reason but also seemed scoffed my request. She repeated lied and every time I asked the room is being cleaned and let me know. By her demeanor I could say she was just getting rid of me. She was hiding behind the reception and avoiding by sending someone else when I was in the front desk. Looks like she could monitor in the display who is in the front door. I am a frequent traveler and stay 1-2 weeks every few months. I will never come back to the Catalina location again. I would still stay in other ESA in Dulles area. The booking websites list Free Breakfast as an amenities. The ‘Breakfast’ is a joke. The ‘coffee’ is the cheapest available rancid drink. And other options doesn’t qualify this option as a ‘Free Breakfast’."

"During my shirt visit on family trip , had to choose this location that was recommended by friends and the money paid was worth-able . The staff lida helped to accommodate our need . Definitely visit again."

"Nice rooms, but not clean! Ants on kitchen/bathroom floor while bathroom needs deep cleaning and touch-up. Convenient located from Dulles Airport, and some restaurants."

"Stopped here as we knew we'd be jet lagged from the flight to Dulles. The receptionist tried to charge me for a prepaid room! The room was musty smelling, the bathroom dirty, and didn't have toilet roll! The soap provided I wouldn't wash my dog with. The hotel seemed to have regulars living there by the month ... you get the idea! Avoid like the plague."