Rutter's 700 West Market Street, Hallam, PA 17406

"Nice to have these in our area. Always clean and enjoyable experience with a vast variety of food and beverages."

"Terrible service! Waited for 5 minutes with 6 other customers while this knucklehead mopped the floor. He saw us but just kept mopping."

"Love all of Rutters products and rewards. It's very convenient. One stop quick shop."

"HORRIBLE CUSTOMER SERVICE!!!! I love Rutters but damn, Savannah, is extremely rude to me EVERY she checks me out at the register, she does not even say one word to Me. If I say hi to you, I except that back, she couldn't even tell me my total, no acknowledgement that I said thank you, no "have a nice day" after the transaction. This interaction happens every time she and I interact. But is all nice to people in front and behind me. Because of this and how rude she is among some other staff members including supervisor.....I will not walk back into that store because if I do I will be even more rude. This really is UNACCEPTABLE!!!!"

"The Rutters on Hellam has friendly, attentive staff, but the quality of the food is inconsistent and usually not warm enough to meet my tastes and more importantly, I doubt it would meet state requirements for holding Temps. Today's purchase was a Sausage, Egg & Cheese Biscuit, ordered from the Kiosk around 630am. This time of day should have a full staff, and quality ingredients that are at the correct temperature, as this time in the morning is popular for getting food and fuel. Unfortunately, I was handed a sandwich with an overcooked, dry Biscuit that fell apart while trying to eat it. The cheese did not melt as the Sausage & Egg were cool to the touch. I assume that it's typically put in the microwave for 15 seconds or so to warm everything up and make sure the cheese melts, but this did not happen today... or most other days. I've gotten many cold burgers, and other sandwiches that are made from ingredients that should be held above 140° but are not. Sheetz is 1 mile up the road and their food is consistently warm and tasty. Their staff is also friendly, so why give my $4 to Rutters just to receive something that is inedible, when I can get something better, for the same price elsewhere?"