Ashtabula Express Care

"I called in severe pain in my throat. I also had Covid. I was told to talk to family medicine who told me to drink tea with honey. I called express care back because I was in such great pain they again said to do what family medicine said. I finally called urgent care who was more than happy to see me. I HAD A TERRIBLE CASE OF STREP THROAT! MAYBE NEXT TIME EXPRESS CARE SHOULD ACTUALLY LISTEN TO THE PATIENTS! OR AT LEAST SEE THEM. SHAME ON THEM THEY NEVER TURN AWAY PEOPLE THATS ALOT OF CRAP!!!! PEOPLE KNOW THEIR BODIES AND MEDICAL STAFF AT EXPRESS CARE SHOULD CARE!!!!!"

"This place is a joke at least if I went through the ER I would have left with something to treat me with rather than a pat on the back $30 less than before I walked in with and we will call you in the morning with your results. now I go in there quite alot for lab work and the lab team is super friendly. However the express team sucks. They have no bedside manner and are extremely rude to there clients.Then they try to brush it of with humor honestly if I had the money I would have went straight to the ER. Don't waste your time with the express team they don't care about your health they rather gossip Amongst themselves then do what they're there getting paid to do and that's treat the sick people of the ashtabula area"

"Receptionist with brown bob cut has a horrible attitude. Was greeted with an eye roll and sigh.. responded short. Told the doctor and she didn’t care."

"Broke out in a rash from seemingly nothing, made a visit to express care. Doctor was very helpful, provided me with medication and even recommended great resources to get to the root of my problem, including alternatives and other physicians who can test me further. Friendly staff, short wait. I did not call ahead, and they got me in and out very quickly."

"I wish I could rate this a zero. We arrived about an hour before they closed and the person at the front desk made it a point to tell us "it'll be a long wait". I was fine with that, and they continued to try to find reasons to discourage us from staying or waiting to be seen. He even said, we don't have time for this because we have to be out of here by 7. Don't waste your time, just hit the ER or make a sick appointment with your doctor. I've never come across a more cynical staff in my life."