CVS 12000 Cherry Hill Road, Silver Spring, MD 20904

"I called at 6:45 at the Pharmacy and spoke with Ricardo. Ricardo was extremely helpful and curteous. Very nice person and took the time to help me."

"The worst pharmacy I have ever had to deal with. Takes forever to talk to a human, the "human" sometimes has a clue, you get told wrong information, when you get there you always get told something else and have to waste more time. DON'T waste your time or sanity."

"1. Lines are crazy long most of the time 2. Never answer calls. If they do they hang up 3. Very rude and lack customer service skills. I wish I could give no stars because they don't deserve any. Medication is never ready. She is supposed to be on auto refill but her meds are tall out of whack. I should not have to wait to get info on my mothers medicine who is over 80, post double stroke and aneurysm, chronic pain, hypertension, diabetic and more. 3 days I have been calling. Nothing. They shouldn't have tried to be greedy when shoprite closed. They are overwhelmed."

"Completely quick in and out. I came here for the CVS to get the flu and covid-19 vaccine and it was such a quick and easy process. I even forgot my covid-19 card and they sent over my confirmation via email instead."

"0 start. The costumer service is so so bad. Also the pharmacy clerk (man) is so so rude and I feel discrimination from him and it's not the first time. Besides there is a hispanic women that is working back that when she is helping at front, she is very very rude too. Finally, I don't recommend this pharmacy and I will report it to the Montgomery County and other. Its not possible that we received as customers bad service and discrimination all time."