JJs Dog Grooming 11845 Scaggsville Road, Fulton, MD 20759

"The cut my dog got was fine, I’ve had better cuts at other groomers and the price was less. However my dig was nicked in 2 places where it bled. The biggest complaint is communication, or the lack of it. The owner does not respond to phone calls or texts promptly and sometimes not at all. When she did respond it was 3 days after the appointment. Then she texted again to to tell us to find another groomer. No need, we already decided we wouldn’t go back. She was hostile and rude."

"We have tried numerous other places including mobile groomers, but love this one best! The team there are great to work with and always do great job with my daughter's dog Chase."

"If this was just based on hair cuts, I would give this groomer 3 stars. But given our recent experiences, I would give 0 stars for customer service and professionalism in person and through texts. And 0 stars for safety of the dogs while in the hands of this groomer."

"They did an amazing job grooming my dog with high anxiety. They scheduled him as the last appt and took all the needed precautions to help him feel calm. They secured their shop because he is considered high flight risk. They exceeded my expectations!"

"If I could give JJ 8 out of 5 stars I would. My dogs are a member of my family and she treats them like they’re a member of her own. She’s always quick to respond to last-minute appointments, she always takes care to ask how the dogs are doing that day, to see if there’s anything she needs to be considerate of, and she takes time to understand the anxious dogs and the dogs that are older that can’t get around as much. My one dog with an abuse background trusts about a handful of folks and she’s one of them. The quality of service to price ratio is pretty ridiculous, and for that alone I think you’d be pretty foolish to try to go to any other groomers in the area."