7-Eleven,

13001 Wisteria Drive, Germantown, MD 20874

"They treat customers horribly at that store. The place sign prices in frontof the producs, and then, when you go to pay for it, they tried to overcharge people. The scanner shows a higher price. It is a technique they use to fool customers . It is a shame 7/11 franchiser don't supervise anymore."

"This place is UNSANITARY and a health hazard! I purchased a pint of their brand of ice cream. I got home to find it had been unsealed and someone had eaten 25% of it and put the seal back on. If that didn’t make it inedible the fact it was completely freezer burned does! Disgusting and disappointing. The Health Department needs to be called!"

"I recently visited this 7-Eleven location excited about the announced discount on large coffees, bringing the price down to $1.50. However, upon arrival, I discovered that all the large cups had mysteriously disappeared. The only options presented were to purchase a medium or extra-large cup, both at higher prices. This seems like a simple trick to mislead customers and potentially negate the promised discount. Disappointing experience due to what appears to be deceptive practices. While a dollar or two does not make a big difference, deceiving customers does. In addition to the issue with cup sizes, I've encountered a concerning situation at this 7-Eleven. On two occasions, I noticed leftover milk being used in the coffee machine, resulting in a horrible taste. When I brought this to the attention of the store manager and requested a replacement, he denied using leftover milk despite clear evidence and my complaint about the unpleasant coffee taste. Disappointed by the lack of acknowledgment and resolution regarding this quality issue."

"DO NOT GO TO 13001 WISTERIA 7/11 IN GERMANTOWN MD I was making a latté when suddenly the machine stopped because of whole milk insufficiency. The cup was about 1/3 filled, so I took another cup, and this time, I opted for nonfat milk. At the checkout, all 3 store employees agreed to make me pay for 2 cups of latté, I paid, but I ended up not taking my latté because I was too upset. Was the machine stopping from lack of whole milk my fault? They didn't want to hear my complaint. This 7/11 is the worst place, please if you can avoid going there, go somewhere else."

"I am absolutely livid! Everytime I shop here the staff is extremely rude. I suspect they have an issue with people of color. Today was my last and FINAL visit to this location. I always shop my 7 11 wallet to get my points. I have used it several times at this location. The cashier today didn't know what he was doing and got frustrated with me when the sale wouldn't go through. So I told him I would just pay with mobile checkout. Even though I didn't have to prove a damn thing to him. I still asked if he would like to see the receipt. He rudely insisted I show him on my mobile receipt. On my way out I saw another employee at the trash can. I asked if he was the manager and informed him I'd like to make a formal complaint. He totally disregarded me just walked away. UNACCEPTABLE. I have escalated the matter to cooperate. There is a 7/11 across the street guys. DON'T go to this one, especially if you are a person of color."